Ratings based on 388 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Dec 2024
The Hotel is very clean the staff are very polite and friendly
Comment from Hotel Management
7 Dec 2024 by HOTEL THOMAS MYEONGDONG, Hotel Management
Thank you for your valuable review! We hope to see you in the future. Thank you so much.
by A verified traveler
Posted 27 Nov 2024
by A verified traveler
Posted 23 Oct 2024
Good
Comment from Hotel Management
26 Oct 2024 by HOTEL THOMAS MYEONGDONG, Hotel Management
Thank you for your valuable review! We hope to see you in the future. Thank you so much.
by A verified traveler
Posted 3 Oct 2024
by A verified traveler
Posted 23 Sep 2024 on Orbitz
Area was convenient but not exactly by a subway station or bus line. Room was clean and staff were friendly and efficient. Room was small and the tv has no English closed caption available.
Comment from Hotel Management
28 Sep 2024 by HOTEL THOMAS , Hotel Management
Thank you for your feedback! We're glad to hear that you enjoyed the cleanliness of the hotel and the friendliness of our staff. We appreciate your comments about the convenience of the location and will consider ways to improve accessibility. We'll also look into the issue with the TV captions. We hope to welcome you back and provide you with an even better experience next time!
by A verified traveler
NICE HOTEL
Posted 15 Sep 2024 on HotelsCheck-in staff were very friendly, helpful with inquiries/directions and also spoke English. The location of the hotel is walking distance from the Myeongdong Walking Street with easy access to the underground shopping mall which also provides direct access to the the Lotte Mall and also close to bus lines. The hotel was surrounded by other hotels and building complexes so there really isn't much of a view from our room however the hotel amenities (breakfast, coffee shop, fitness center and laundry self service) were sufficient and met our needs. The room was larger then expected and appreciated supply of bathroom toiletries (body wash/shampoo). Housekeeping staff were also very friendly and responsive. There was also a money exchange dispenser in the hotel lobby which was very convenient. Overall, we had a wonderful stay at this hotel and would definitely recommend to our friends and family. Thank you Hotel Thomas!! See you again on our next visit.
Comment from Hotel Management
18 Sep 2024 by HOTEL THOMAS, Hotel Management
Hello,Thank you for your detailed and positive review of our hotel. We are glad to hear that you were satisfied with the check-in staff, housekeeping service, as well as the hotel's location and amenities. We always strive to provide the best experience for our guests, and we will continue to do so on your next visit. We look forward to seeing you again.Thank you.
by A verified traveler
Posted 10 Sep 2024
They have a sign at the front desk to say that they take bed bugs seriously. So that was a plus point especially bed bugs are going around.
There are like cafe/ restaurants just outside the hotel and 2 seven eleven.
It’s walkable to Namdaemun market (maybe about 10mins for us) and about 15 mins walk to myeongdong. Which is pretty good.
Their staff were friendly and if you like coffee, the locals go to the hotel lobby cafe to get coffee so it should be good.
Post office is nearby too (5min) if you need to ship your loots home. But note that they are closed on Saturdays (including the hotel cafe)
Honestly we would go back to this hotel next time. It’s pretty convenient.
Comment from Hotel Management
14 Sep 2024 by HOTEL THOMAS , Hotel Management
Dear Guest,Thank you for choosing our hotel and for taking the time to share your detailed review. We’re glad to hear that you appreciated our commitment to addressing bed bugs, and that our location, with its nearby cafes, restaurants, and convenience stores, was convenient for your stay.We’re also pleased that you found the walk to Namdaemun Market and Myeongdong manageable, and that our staff and lobby café contributed to a positive experience. We apologize for any inconvenience caused by the post office and café being closed on Saturdays.We look forward to welcoming you back on your next visit. Thank you again for your feedback!
by A verified traveler
Posted 21 Aug 2024
Older building but was absolutely spotless. In a great spot, train station across the road and a 5 min walk to Myeongdong. Plenty of convenience stores around.
Comment from Hotel Management
24 Aug 2024 by HOTEL THOMAS , Hotel Management
Thank you for your valuable review! We’re delighted to hear that you found our hotel spotless and appreciated the great location. It’s wonderful to know that the proximity to the train station and Myeongdong was convenient for you. We will continue to strive to provide excellent service and look forward to welcoming you back on your next visit!
by A verified traveler from Phoenix
Posted 15 Aug 2024
Great staff
Comment from Hotel Management
24 Aug 2024 by HOTEL THOMAS , Hotel Management
Thank you for your valuable review! We will continue to strive to provide excellent service. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 10 Aug 2024 on Hotels
Great location to transportation, restaurants and shops. The room was quiet and clean. I would stay here again.
Comment from Hotel Management
11 Aug 2024 by HOTEL THOMAS, Hotel Management
Thank you for your review! We're glad you were satisfied with the location and cleanliness of the room. We look forward to welcoming you back on your next stay!
