Ratings based on 4 Verified Reviews
4.7 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Coquitlam
Posted 17 Aug 2024
Amazing service and very attentive staff. The food has been delicious all the 3 days we have stayed at the hotel. Our entire family of 15 was happy with the service and food. We ordered dishes from the gujrati, oriental and many other pages of the menu, all were great. No complaints.
Comment from Hotel Management
28 Aug 2024 by General Manager, Hotel Management
Dear Mr.Neelesh, It warms our hearts to hear that your family enjoyed the dining experience throughout your stay with us. We're delighted to know that the variety of dishes from our Gujarati and Oriental offerings, among others, were to everyone's liking. Catering to a group as large as yours is a challenge we relish, and your satisfaction is a testament to the dedication of our staff. We look forward to the pleasure of welcoming you all back for more delightful culinary adventures in the future. Your commendations will certainly be shared with the entire team, as it is feedback like yours that keeps us motivated and striving for excellence. Warm RegardsVardan SaxenaGeneral Manager
by A verified traveler
Posted 13 Apr 2023
by A verified traveler
Posted 19 Feb 2023 on Hotels
Everything is fine, except the restaurant service food takes hours to come to the table.
by A verified traveler from West New York
Posted 19 Mar 2022
Location is great. Some of the fixtures in the bathroom need to be checked. Shower head sprays water up instead of down! Shower door did not close properly spilling water outside! No hand towels. Only bath towels. Quality of the bath towels can be improved. Excellent food at restaurant.
Comment from Hotel Management
23 Mar 2022 by The Fern Leo Resort & Club, Junagadh, Hotel Management
Dear Mr. Maulik,
Greetings from The Fern Leo Resort & Club, Junagadh!
Thank you for your feedback.
We shall certainly rectify the challenges with the room.
We apologize for the inconvenience caused.
Looking forward to welcome you back soon.
Sincerely,
General Manager