Ratings based on 397 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Food service staff was great. Food surprisingly well. Breakfast buffet had same stuff daily though and no variety. Got old quick. Had to call down, sometimes multiple times a day to have room cleaned. Really hadn’t seen such a lazy housekeeping staff.
by A verified traveler
Posted 22 Nov 2024
We like the restaurants and the friendly staff. Food was excellent as well.
by A verified traveler from Boston
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Maricel, Hotel Management
Dear Guest,Thank you for your feedback! We appreciate you taking the time to share your experience with us. We're glad to hear that overall, you had a positive stay, though we understand there may have been a few areas where we could have done better. If you're open to sharing, we'd love to hear more about what could have made your stay even better. Your insights are invaluable as we continually strive to improve and ensure a top-notch experience for all of our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Thank you again for choosing to stay with us!Sincerely,Maricel LanasFront Office Coordinator
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Maricel, Hotel Management
Dear Guest,Warm Greetings from The First Collection at Jumeirah Village Circle, a Tribute Portfolio Hotel!We are absolutely thrilled to receive the highest rating in your review! Your feedback means the world to us, and it's incredibly rewarding to know that we met or exceeded your expectations during your stay. We sincerely appreciate your support and hope to have the pleasure of welcoming you back for another exceptional experience in the near future.Sincerely,Maricel LanasFront Office Coordinator
by A verified traveler
Posted 17 Nov 2024
Fairly new and clean property with friendly staff and great breakfast buffet. Limited dinner options around the area and not very walkable but easy to get around by cab or uber. Also lots of construction in surrounding area. I enjoyed my stay and would definitely stay here again.
Comment from Hotel Management
18 Nov 2024 by Moses Njoroge, Hotel Management
Dear Jennifer,Thank you for staying with us, and your feedback about your last experience with us.Hopefully we will welcome you soon next time.Best Regards,
by A verified traveler
Posted 14 Nov 2024
Overall good but the breakfast was really low level. Not good choice not good quality
by A verified traveler
Posted 13 Nov 2024
Good
Comment from Hotel Management
14 Nov 2024 by Maricel, Hotel Management
Dear Guest,Warm Greetings from The First Collection at Jumeirah Village Circle, a Tribute Portfolio Hotel!We are absolutely thrilled to know that you had a positive overall experience during your recent stay! Your feedback means the world to us, and it's incredibly rewarding to know that we met or exceeded your expectations during your stay. We sincerely appreciate your support and hope to have the pleasure of welcoming you back for another exceptional experience in the near future.Sincerely,Maricel LanasFront Office Coordinator
by A verified traveler
Posted 13 Nov 2024
We liked the Burj khalifa view from our window, we liked breakfast buffet options.
Room was comfortable.
Didn’t like the old and smoke smell in the hallways, maybe they should consider removing carpets.
And didn’t like that someone was always coming in the room without us knowing that they gonna come.
Comment from Hotel Management
14 Nov 2024 by Maricel, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback with us. We're so glad to hear that you enjoyed the Burj Khalifa view, the breakfast buffet, and found your room comfortable. We truly appreciate your positive comments!We're sorry to hear about the issues you encountered with the smell in the hallways. Your suggestion regarding the carpets is valuable, and we will certainly take it into consideration as we continue to improve the guest experience.Regarding your concern about unannounced room visits, we sincerely apologize for any inconvenience caused. We take guest privacy and comfort seriously and will review our procedures to ensure that any maintenance or housekeeping visits are clearly communicated in advance.Thank you again for your feedback. We hope to welcome you back in the future and provide an even better experience.Sincerely,Maricel LanasFront Office Coordinator
by A verified traveler
Posted 13 Nov 2024
Best food, amazing amenities and staff.
Comment from Hotel Management
14 Nov 2024 by Maricel, Hotel Management
Dear Guest,Warm Greetings from The First Collection at Jumeirah Village Circle, a Tribute Portfolio Hotel!We are absolutely thrilled to know that our Staff service, amenities and food added enjoyment during your recent stay! Your feedback means the world to us, and it's incredibly rewarding to know that we met or exceeded your expectations during your stay. We sincerely appreciate your support and hope to have the pleasure of welcoming you back for another exceptional experience in the near future.Sincerely,Maricel LanasFront Office Coordinator
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Maricel, Hotel Management
Dear Guest,Warm Greetings from The First Collection at Jumeirah Village Circle, a Tribute Portfolio Hotel!We are absolutely thrilled to know that you had a positive overall experience during your recent stay with us! Your feedback means the world to us, and it's incredibly rewarding to know that we met or exceeded your expectations during your stay. We sincerely appreciate your support and hope to have the pleasure of welcoming you back for another exceptional experience in the near future.Sincerely,Maricel LanasFront Office Coordinator
