Ratings based on 623 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Right next to Juhu Chowpatty beach ( which is overwhelmingly crowded and dirty) but good dining options in and around the hotel.
Comment from Hotel Management
31 Dec 2024 by Randhir, Hotel Management
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.
by A verified traveler
Posted 28 Dec 2024
The rooms are very old, the staff some are nice the breakfast restaurant is too small and need a makeover
Comment from Hotel Management
29 Dec 2024 by Randhir, Hotel Management
Dear Guest,Greetings from Ramada Plaza Palm Grove, Mumbai!!We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing feedback.Your feedback helps us improve our products and services. We have been keeping pace with the changing trends in terms of facilities and amenities offered at the hotel. There is a great focus on regular upkeep and maintenance of the hotel.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai, and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza, Palm Grove.
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Randhir, Hotel Management
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive reviews from our guests are always a strong motivation for all of us to continuously provide a high level of service to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza, Palm Grove.
by A verified traveler
Posted 26 Dec 2024
Wifi wasn’t good
Comment from Hotel Management
27 Dec 2024 by Randhir, Hotel Management
Dear Guest,We thank you for the valuable feedback and will definitely take corrective actions. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Warm regards, Randhir TanwarVice PresidentRamada Plaza Palm Grove.
by A verified traveler from Vancouver
Posted 19 Dec 2024
The staff did their best. The property is old n it shows. We had good service. The pool was closed. We had to go around through a locked gate to access the beach which was public beach n we had to deal with beggars n sellers n garbage n dirt. There should be more effort made to clean up the area since the Ramada is the first hotel (or last) before the chopati. We were reluctant to go out to the beach after a couple tries.
Comment from Hotel Management
20 Dec 2024 by Randhir, Hotel Management
Dear Guest,Greetings from Ramada Plaza Palm Grove, Mumbai!!We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing feedback.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai, and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza, Palm Grove.
by A verified traveler
Posted 14 Dec 2024
The property needs updating - bathroom have doors that not close, shower doors do not close and mold
Comment from Hotel Management
15 Dec 2024 by Randhir, Hotel Management
Dear Guest,Greetings from Ramada Plaza Palm Grove, Mumbai!!We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing feedback.Your feedback helps us improve our products and services. We have been keeping pace with the changing trends in terms of facilities and amenities offered at the hotel. There is a great focus on regular upkeep and maintenance of the hotel. We once again thank you for the valuable feedback and will definitely take corrective action. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai, and we look forward to welcoming you again. Warm regards, Randhir TanwarVice PresidentRamada Plaza, Palm Grove.
by A verified traveler from Las Vegas
Posted 13 Dec 2024
Cleanliness
Comment from Hotel Management
13 Dec 2024 by Randhir, Hotel Management
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your ratings about the services and facilities of our hotel. Positive reviews from our guests are always a strong motivation for all of us to continuously provide a high level of service to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.
by A verified traveler
Posted 8 Dec 2024
Lovely location and excellent hotel and staff
Comment from Hotel Management
13 Dec 2024 by Randhir, Hotel Management
Dear Guest,Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation for all of us to continuously provide a high level of services to our guests.The team at the hotel and I look forward to welcoming you back soon.Warm regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.
by A verified traveler
Posted 8 Dec 2024
Great location - sunset from the window of even a partial sea facing window is amazing!
Comment from Hotel Management
13 Dec 2024 by Randhir, Hotel Management
Dear Guest,Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us to enhance our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai, and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.
by A verified traveler
Posted 6 Dec 2024
Very nearly worth a 5star rating. The room was clean, the service was very good. But the whole thing just felt a little tired. But it hit the spot for me. It was lovely to have excellent service and to drink a nice cold beer at the end of a busy day. Don't have high expectations of the beach - it did not feel safe for me.
Comment from Hotel Management
8 Dec 2024 by Randhir, Hotel Management
Dear Guest,Greetings from Ramada Plaza Palm Grove Mumbai!!We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing feedback.It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai, and we look forward to welcoming you again.Kindest regards,Randhir TanwarVice PresidentRamada Plaza Palm Grove.
