Ratings based on 483 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 27 Sep 2024
Far from beach. If you like to golf in 100 degree then this your spot. If you come for Vacation there a lot more better options and facilities in Juan Dolio more entertaining and better food. No air conditioning in hall to room or it’s not working. The restaurant is hot. I went to another location due to amenities
Comment from Hotel Management
29 Sep 2024 by HODELPA Garden Suites, Hotel Management
Dear Andre, thank you for sharing your feedback. We regret to hear about your experience. We apologize for the inconvenience regarding the air conditioning and the temperature in the restaurant. Your comments are valuable to us and will be shared with the team for improvements. We hope you consider giving us another chance in the future. Thank you for choosing Hodelpa Garden Suites.
by A verified traveler
Posted 7 Sep 2024
Warning NOT IN PUNTA CANA.
Via from Expedia misshab this was one of the Punta Cana options for a package, this hotel is actually about roughly 90 miles away, you can end up paying about 300 dollars or more on cab fare just to get there.
Hotel is very small but the staff is extremely friendly and the best part of the stay, they help me and cheer me when I was visibly upset over the misshab.
Buffet is simple but quite good (Didn't had Mangu in any of the days I was there).
Hotel is not on the beach but very close it and the hotel includes transportation to it.
I do recommend it if you are gonna stay near that area. Mostly for relaxation than party atmosphere.
Comment from Hotel Management
10 Sep 2024 by HODELPA Garden Suites, Hotel Management
Dear Hansel S, thank you for sharing your experience with us. We apologize for the confusion regarding our location, as we strive to make travel as easy as possible for our guests. We're delighted to hear that our staff could lift your spirits during your stay; their friendliness is truly a hallmark of our hotel. We appreciate your feedback about the buffet, and we’ll take your suggestion on board. Our goal is to provide a relaxing environment, and we’re happy you enjoyed your time here. We hope to welcome you back in the future, Safe travels.Scarlin ParedesFront desk agent.
by A verified traveler
Posted 1 Sep 2024
El servicio es tremendamente excelente. Mis felicitaciones. La comida me encantó.
Se que los Snacs es una caseta fuera de las habitaciones, pero creo es mejor tenerlo en el bar dentro.
Comment from Hotel Management
2 Sep 2024 by HODELPA Garden Suites, Hotel Management
Estimado Pedro Ramirez, agradecemos mucho tus felicitaciones y nos alegra saber que disfrutaste del excelente servicio y la deliciosa comida en nuestro hotel. Tomamos en cuenta tu sugerencia sobre la ubicación de los Snacks y la evaluaremos para seguir mejorando. Esperamos volver a recibirte pronto en Hodelpa Garden Suites. ¡Gracias por tu visita!Scarlin ParedesAgente de Recepción.
by A verified traveler
Posted 29 Aug 2024
Extremely clean hotel & rooms.,I will visit again.
Comment from Hotel Management
5 Sep 2024 by HODELPA Garden Suites, Hotel Management
Muchas gracias Lawrence, por compartir su experiencia en el Hodelpa Garden Suites, nos llena de alegría saber que destaca la extrema limpieza que manejamos aquí en el hotel, muchas gracias por elegirnos.Scarlin ParedesAgente de Recepción.
by A verified traveler
Posted 28 Aug 2024 on Hotels
by A verified traveler from Clermont
Posted 4 Aug 2024
Unlike other inclusive resorts this one closes the bar at 11pn during the he week, and with no market nearby that pretty much kills your night. Definitely don't think of buying any from the hotel store, they wanted $4 for a tiny can of beer, which in comparison could have bought the largest bottle (Jumbo) available of the same beer at a Colmado for less
Also this resort sells day passes to the locals, which means your peaceful resort turns into a loud obnoxious pool party taking away from the vacation you paid for, and also causing service to falter due to the increase of people.
Lastly the food. One good point was that at each meal there way always at least one dish that had incredible flavor. However the midnight snack buffet was lack luster, food was typically already cold as soon as it opened and not much by way of offerings, typically hamburger and hotdogs, no dessert and no sides like salad or pasta.
Speaking of food .... No ranch dressing??? Asked repeatedly and they just don't offer it, unheard of at any resort I've ever gone to in this country. But if you like Italian dressing, oil and vinegar then your all set, however me no.
Comment from Hotel Management
5 Aug 2024 by Elieser Eusebio Front desk assitant , Hotel Management
Dear Earl, thank you for sharing your detailed feedback. We apologize for falling short of your expectations in various aspects during your stay. Your comments have been noted and will be addressed with the relevant teams to improve the overall experience for our guests. We appreciate your insights and hope to have the opportunity to welcome you back for a much-improved stay in the future. Please feel free to reach out to us directly if you would like to discuss your concerns further. Thank you for choosing HODELPA Garden Suites.
by A verified traveler
Posted 3 Aug 2024
nice place for the family and very good food
Comment from Hotel Management
3 Aug 2024 by Elieser Eusebio Asistente de recepcion , Hotel Management
Dear Deportes Jarabacoa, thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your family stay with us and that our culinary offerings met your expectations. Creating a warm and inviting atmosphere is our goal, and your kind words motivate us to keep doing our best. We hope to welcome you and your family back for another memorable experience soon! Best regards,
by A verified traveler
Posted 27 Jul 2024 on Hotels
Comment from Hotel Management
27 Jul 2024 by HODELPA Garden Suites, Hotel Management
Hola, apreciado clienteGracias por preferimos.Le esperamos nuevamente.
