Jro Kuta Palace

Arranged an airport pickup with the hotel and the driver was lovely. All staff were amazing. Had a welcome drink on arrival. Bedrooms and bathrooms were a great size and really clean. Pool area was well maintained and clean. Room service was good. Would love to rate this property 5/5 but got food poisoning on the last day from breakfast.

First time travelers to Bali no one ever suggests Tejakula area. This was booked because of the beautiful view and as a VIP the benefits and discounts I’d receive with the amazing price . They really made my first night when they decorated for my birthday and all the last minute decorations they did on the pool and such. I got into an incident with a motorbike and the employee working was sweet in aiding my boyfriend and I . It did start to get weird and then unfortunate the last day. We’ve been only getting breakfast at the restaurant and my boyfriend must have been the first to order an omelette with the ingredients: spinach, ham,etc INSIDE compared to them tradiontionaly doing it outside (side ingredients ) . He’s been ordering it that daily and one day they gave him a raw omelette which he sent back and they remade but sadly using the same omelette which then was burnt . The very last day we had a new server serve us and he repeated what we wanted and I went over it with him again to triple make sure. But yet the breakfast wasn’t done right. And when we were checking out I was still in the room making sure every thing was well and they didn’t even wait for us to leave to start accusing us of stealing a towel . We had to explain to them that they stopped giving us towels on the fourth day so we only had 3 instead of 5 . Our driver from a different company understood and translated to help us out. All in all it was a beautiful stay but started to get weird by the end.

Beautiful villa. Very peaceful and well maintained. Lovely friendly service.