Ratings based on 981 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Gergő Gasparik, Hotel Management
Dear Susan,We very much appreciate your comments regarding your stay at our Hotel :) . It is always a pleasure to receive positive feedback. I most definitely will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to see you soon ! :)Sincerely,Gergő GasparikFront Office Manager
by A verified traveler
Posted 20 Oct 2024
Historical and classical! Great breakfast and courteous staff. Area surrounding hotel is not as clean as we expected.
Comment from Hotel Management
21 Oct 2024 by Gergő Gasparik, Hotel Management
Dear Peter,We very much appreciate your comments regarding your stay at our Hotel :) . It is always a pleasure to receive such positive feedback. I most definitely will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to see you soon ! :)Sincerely,Gergő GasparikFront Office Manager
by A verified traveler
Posted 18 Oct 2024
Close to public transportation. I had a room facing an interior courtyard which was very quiet. Liked the high ceilings in the room. Did not like the musty smell in the corridors. Only hotel I have stayed in so far that was unable to offer early check in.
Comment from Hotel Management
21 Oct 2024 by Gergő Gasparik, Hotel Management
Dear ElaineWe very much appreciate your comments regarding your stay at our Hotel . It is always a pleasure to receive such positive feedback. I most definitely will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.As for the early check-in it, is always upon availability.Thank you again for sharing your experience, and we hope to see you soon ! :)Sincerely,Gergő GasparikFront Office Manager
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Gergő Gasparik, Hotel Management
Dear Kaitlyn,We very much appreciate your comments regarding your stay at our Hotel :) . It is always a pleasure to receive such positive feedback. I most definitely will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to see you soon ! :)Sincerely,Gergő GasparikFront Office Manager
by A verified traveler
Posted 8 Oct 2024
Staff were great, especially the front desk and wait staff
The room was clean but could be better without carpetz
Comment from Hotel Management
11 Oct 2024 by Gergő Gasparik, Hotel Management
Dear Jeanne, Thank you for taking the time to tell us about your experience at the Hotel Nemzeti Budapest - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gergő Gasparik Front Office Manager
by A verified traveler
Posted 30 Sep 2024
Ticked all boxes for weekend city break
Comment from Hotel Management
8 Oct 2024 by Gergő Gasparik, Hotel Management
Dear Jason, We very much appreciate your comments regarding your stay at Hotel nemzeti. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you soon! Sincerely, Gergő Gasparik Front Office Manager
by A verified traveler
Posted 26 Aug 2024
The stay was great. The room was comfortable. The room was always clean coming back from a long day. The hospitality was great. Very warm people and happy to speak with them.
Comment from Hotel Management
28 Aug 2024 by Gergő Gasparik, Hotel Management
Dear Geza, We very much appreciate your comments regarding your stay at the Hotel Nemzeti Budapest - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gergő Gasparik Front Office Manager
by A verified traveler
Posted 13 Aug 2024
The most comfortable bed I have ever slept in at a hotel.
Comment from Hotel Management
16 Aug 2024 by Gergő Gasparik, Hotel Management
Dear Anna,We very much appreciate your comments regarding your stay at our Hotel :) . It is always a pleasure to receive such positive feedback. I most definitely will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to see you soon ! :)Sincerely,Gergő GasparikFront Office Manager
by A verified traveler
Posted 3 Aug 2024 on Hotels
The hotel is amazing, the rooms are clean and tidy, the staff are very friendly and approachable, the food is excellent, i was treated very respectfully, would definitely use this hotel again.
Comment from Hotel Management
5 Aug 2024 by Gergő Gasparik, Hotel Management
Dear Gary, We very much appreciate your comments regarding your stay at the Hotel Nemzeti Budapest - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gergő Gasparik Front Office Manager
by A verified traveler
Posted 23 Jul 2024
the property is great and the staff very helpful. It is about a 15 to 20 minute walk to the river.
However, the metro is just out the front door and on main tram lines.
Comment from Hotel Management
25 Jul 2024 by Gergő Gasparik, Hotel Management
Dear Jerald, We very much appreciate your comments regarding your stay at the Hotel Nemzeti Budapest - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gergő Gasparik Front Office Manager
