Ratings based on 233 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2024
Great stay! Thanks.
Comment from Hotel Management
2 Oct 2024 by Brand Experience Team, Hotel Management
Hi Teofilo, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Nancy Y., Hotel Management
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
by A verified traveler
Posted 19 Sep 2024
I like how big the rooms are in the AC works really well. The staff and management are very friendly
by A verified traveler
Posted 7 Aug 2024
I was pleasantly surprised at how clean our room was. The young man at the front desk was really nice and always had a smile on his face. The young woman cleaning was also very nice and helpful.
Comment from Hotel Management
8 Aug 2024 by Brand Experience Team, Hotel Management
Hi Jessica,We appreciate your kind words and positive feedback! Your satisfaction is our top priority and knowing that we succeeded in providing you with a wonderful experience means a lot to us. We truly value your feedback and appreciate you sharing your experience with us.Maz K.#Team6
by A verified traveler
Beds are horrible, very dirty
Posted 2 Aug 2024 on HotelsFirst my reservation was canceled, then they starting calling and texting me asking me why I wasn’t checked in. Then we got there I paid in cash she didn’t have any change. The beds are horrible and the room is filthy the bathroom door didn’t shut, the staff is non existent. Stood at the front desk 20 mins to get help and no one showed up.
by A verified traveler
Posted 27 Jul 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by Sam, Hotel Management
Thank you for the excellent review! We hope to see you soon.
by A verified traveler
Posted 27 Jul 2024
by A verified traveler
Posted 8 Jul 2024
Comment from Hotel Management
15 Aug 2024 by Sam, Hotel Management
Thank you for your positively rating your stay!!
by A verified traveler
Posted 7 Jul 2024
Have a husband with disabilities they were giving me second floor no elevator they wanted him to walk on stairs he is on a walker terrible service I had called them for arrangements on room with disabilities I want my refund asap
Comment from Hotel Management
15 Aug 2024 by Sam, Hotel Management
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.
by A verified traveler
Posted 29 Jun 2024
Location was OK. TV worked, etc.
What I didn't like was that we had to ask for towels. There was supposed to be coffee and hot water for tea in the morning. There wasn't.
Comment from Hotel Management
15 Aug 2024 by Sam, Hotel Management
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.
