Ratings based on 846 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jun 2024
Nice and clean
Comment from Hotel Management
24 Jun 2024 by GM, Hotel Management
Dear bruce, Nice. Clean. If our guests used only two words to describe our hotel, it would be fantastic to hear these were the words chosen. Thank you for your business and for sharing this great review. We look forward to being your hotel of choice anytime you return to the area. Best, Pete Hall, GM
by A verified traveler
Posted 22 Jun 2024
Ill-repair
Comment from Hotel Management
23 Jun 2024 by GM, Hotel Management
Dear Dale, I'm sorry to hear not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, Pete Hall, GM
by A verified traveler
Posted 31 May 2024
Perfect
Comment from Hotel Management
2 Jun 2024 by GM, Hotel Management
Dear Crystal, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Pete Hall, GM
by A verified traveler
Posted 26 May 2024
Crystal the front desk receiptnist was awesome!
Comment from Hotel Management
28 May 2024 by GM , Hotel Management
Dear Gladys, We are thrilled to receive your kind review about our associate, Crystal. I will be certain to share your kind sentiments with her and the entire staff. We hope to welcome you again soon. Best, Pete Hall, GM
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
24 Jun 2024 by Hunter VanValkenburg-Sales Coordinator, Hotel Management
Larry, thank you for taking the time to leave us a review! We appreciate it and are so pleased that you enjoyed your stay. Thank you again!
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
24 Jun 2024 by Hunter VanValkenburg-Sales Coordinator, Hotel Management
David, thank you for leaving us a review on Expedia! We are so pleased to hear that you enjoyed your stay. It means the world to us to hear from guests like you!
by A verified traveler
Posted 19 May 2024
Would recommend to other's
Comment from Hotel Management
19 May 2024 by GM, Hotel Management
Dear Eddie, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon. Best, Pete Hall, GM
by A verified traveler
Posted 13 May 2024
Home comforts!
Comment from Hotel Management
13 May 2024 by GM , Hotel Management
Dear Rhiannon, We're happy to hear from you and appreciate your kind review. It's great to know that you had a pleasant stay, and we're glad to have been a part of your trip. We hope to host you again soon! Best, Pete Hall, GM
by A verified traveler
Posted 6 May 2024
Poor entrance outlook, rest ambiance is good. Food presentation is good but the quality and variety of breakfast items is lesser than Best Western Plus just opposite to it. Stayed for 2 days and both days there were no bananas in breakfast. Sausages are permanently of pork and do not provide beaf/chicken sausages.
They charge for parking which is not mentioned while booking the hotel
Comment from Hotel Management
7 May 2024 by GM , Hotel Management
Dear Gurvinder, Thank you for staying with us. We are sorry to hear that our breakfast offerings did not meet your expectations and that our parking fee was not properly communicated to you during the booking process. Ensuring our guests' satisfaction is our topmost priority, and we apologize for not being able to provide a more positive experience. We appreciate your feedback and thank you for taking the time to share your review with us. Sincerely, Pete Hall, GM
by A verified traveler
Posted 27 Apr 2024
The staff was very nice and helpful.
Comment from Hotel Management
28 Apr 2024 by GM, Hotel Management
Dear Heather, Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again. Best, Pete Hall, GM
