Ratings based on 910 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by GM, Hotel Management
Dear Kyle, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Pete Hall, GM
by A verified traveler from HOLLYWOOD
Posted 14 Nov 2024
Place is very convenient, nice and clean. Close to shopping.
Comment from Hotel Management
15 Nov 2024 by GM, Hotel Management
Dear Xiaomei, We are thrilled to learn you had a pleasant stay and enjoyed our clean hotel and convenient location. We appreciate you sharing your kind review with us and other travelers. Please visit us again soon! Best, Pete Hall, GM
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by GM , Hotel Management
Dear Michael, I'm glad that all facets of your stay met your expectations. We can't thank you enough for staying with us and hope to host you again in the near future. Best, Pete Hall, GM
by A verified traveler
Posted 3 Nov 2024
Hallways and areas around elevator were dirty
Comment from Hotel Management
3 Nov 2024 by GM, Hotel Management
Dear Karen, I apologize that the cleanliness of the common areas was not met with our excellence in service. I will be sure to discuss this review with our housekeeping staff and heighten our awareness of such issues. We value you as our Guest and hope to have you stay with us again. Thanks again for writing a review. Best, Pete Hall, GM
by A verified traveler
Posted 31 Oct 2024
Clean, accommodating desk staff, nice room location.
Comment from Hotel Management
1 Nov 2024 by GM, Hotel Management
Dear JoEllen, Thank you for taking the time to share your review. We're pleased to hear that our cleanliness, staff, and location made for an enjoyable stay. There is no better compliment than a return visit, so we hope to see you soon. Best, Pete Hall, GM
by A verified traveler
Posted 26 Oct 2024
Had a problem with TV that could not be fixed. They were quick to offer another room to move to at our convenience
Comment from Hotel Management
27 Oct 2024 by GM, Hotel Management
Dear Melody, Thank you for taking the time to write a review. I’m pleased to learn that your stay was mostly enjoyable. We appreciate your comments and humbly request a return visit. Best, Pete Hall, GM
by A verified traveler from Golden Valley
Posted 19 Oct 2024
Walking distance to many restaurants
Comment from Hotel Management
20 Oct 2024 by GM, Hotel Management
Dear don, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Pete Hall, GM
by A verified traveler
Posted 14 Oct 2024
This is my second time at this property. On this visit I have an extremely spacious room, very clean, close to the elevator. If I'm ever in this area again, I would definately stay here.
Comment from Hotel Management
15 Oct 2024 by GM, Hotel Management
Dear Lisa, It is wonderful to hear that your experience on this trip was so great that you will stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon. Best, Pete Hall, GM
by A verified traveler
Posted 5 Oct 2024
Love the Residence Inn brand.
Comment from Hotel Management
5 Oct 2024 by GM, Hotel Management
Dear Lisa, We really appreciate you sharing your awesome rating of our hotel with other travelers. We loved having you here, and we can't wait to have you back soon! Best, Pete Hall, GM
by A verified traveler
Posted 30 Sep 2024
I know that there are some hotel properties that charge for parking...typically downtown in large cities. But to charge $3.00 for parking for a regular hotel in a typical area stinks. Stop nickel and diming people to death. Marriott, if you need the money that bad, then just raise the rates. Sheesh!
Comment from Hotel Management
1 Oct 2024 by GM , Hotel Management
Dear Brian, We apologize for any frustration you may have experienced regarding our parking fee. We have separate charges for parking to cater to our guests who do not have vehicles. We appreciate your feedback and will consider it while evaluating our guest offerings. We hope you'll return soon. Sincerely, Pete Hall, GM
