Ratings based on 504 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jul 2024
Unfriendly
by A verified traveler
Posted 13 Jul 2024
Nothing unique
Comment from Hotel Management
14 Jul 2024 by Customer Service, Hotel Management
Don, thank you for your feedback. The team at Hilton Garden Inn Joplin is dedicated to providing memorable stays, and we appreciate your input. We hope to have the opportunity to welcome you back soon.
by A verified traveler
Posted 7 Jul 2024
The treadmills didn’t work, which for most people wouldn’t matter. The room was fine for the 1 night we needed it for. Staff was very nice.
Comment from Hotel Management
8 Jul 2024 by Customer Service, Hotel Management
Kendra, thank you for your feedback. We're glad to hear that our team members provided friendly service and that your room met your needs for the night. Your comment regarding the treadmills is appreciated, and efforts will be made to address this concern. We hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 2 Jul 2024
Everyone was very friendly and room was nice
Comment from Hotel Management
3 Jul 2024 by Customer Service, Hotel Management
William, thank you for your kind words about Hilton Garden Inn Joplin! The team is thrilled to hear you enjoyed the friendly service and your comfortable room. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 30 Jun 2024
The hospitality was amazing. The staff had exceptional customer service
Comment from Hotel Management
1 Jul 2024 by Customer Service, Hotel Management
Alison, thank you for sharing your wonderful experience at Hilton Garden Inn Joplin. The team is thrilled to hear you enjoyed the exceptional hospitality and customer service. We're looking forward to welcoming you back soon!
by A verified traveler from Lutz
Posted 26 Jun 2024
Comment from Hotel Management
18 Jul 2024 by Customer Service, Hotel Management
Lynn, thank you for your positive rating for the Hilton Garden Inn Joplin! The team is delighted to know you enjoyed your stay. We're looking forward to welcoming you back.
by A verified traveler
Posted 16 Jun 2024 on Hotels
Comment from Hotel Management
18 Jun 2024 by Customer Service, Hotel Management
Helen, thank you for taking the time to rate your recent stay. Your feedback is valuable, and it helps us understand where we can improve. If you have any specific comments or suggestions, please feel free to share them. We hope to welcome you back and provide an even better experience in the future.
by A verified traveler
Posted 15 Jun 2024
Great service, easy check in. Hotel room was clean
Comment from Hotel Management
16 Jun 2024 by Customer Service, Hotel Management
Deidre, thank you for your wonderful feedback! The team at Hilton Garden Inn Joplin is thrilled to hear you enjoyed the great service and smooth check-in process. We're pleased that you found your room clean and comfortable. We look forward to welcoming you back!
by A verified traveler
Posted 2 Jun 2024
Great stop in Joplin!
Comment from Hotel Management
14 Jun 2024 by Customer Service, Hotel Management
Toni, the team at Hilton Garden Inn Joplin is thrilled you had a great stop with us! We look forward to welcoming you back soon.
by A verified traveler
Posted 2 Jun 2024 on Orbitz
Comment from Hotel Management
23 Jun 2024 by Customer Service, Hotel Management
Troy, thank you for your stellar rating! The team at Hilton Garden Inn Joplin is thrilled to see you had a wonderful stay. We look forward to welcoming you back soon!
