Ratings based on 967 Verified Reviews

3.9 out of 5
99% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Sep 2024
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2024 on Hotels
1 out of 5
by A verified traveler from Middletown

Posted 17 Jun 2024
Easily one of the worst hotel experiences, having used hotels in over 40 nations. Walk in, the "shower" is a slight dent in the floor with a partial divider pushing into your leg if you use the toilet. The door howls like a wounded animal when you try to open it or close it. Rotted out door hinge. The building has paint coming off it, the entryway lights are physically filthy, covered with cobwebs and a strange yellow stain. 1/4 of a roll of toilet paper in toilet and nothing else. Though a drunk in the hallway with a bottle of vodka to provide "color". A wi-fi that generates 1-2 bars on a cell phone PROVIDING you first go outside the door to catch it and don't go too far into the room to try and use it. Too weak to reliably maintain a call with Expedia to complain about the hotel. Words literally fail.
Comment from Hotel Management
18 Jun 2024 by Alma Comfort CREW, Hotel Management
Hello Paul!Thank you for your review and we see that you are not at all satisfied with your stay with us.We are so sorry that we did not meet your expectations. We would be happy to get in touch with you regarding your stay with us. I have sent a reply to your private message that I would like you to contact me, so we can have a conversation about your stay with us. For your information, we are waiting for a renovation of the hotel and look forward to welcoming you back to us!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jul 2023 on Hotels
5 out of 5
by A verified traveler

Posted 29 Oct 2022
Arrived very late and they were there ready to check me in and very friendly
3 out of 5
by A verified traveler

Posted 20 Apr 2022 on Hotels
Comment from Hotel Management
3 May 2022 by HD, Hotel Management
Tack för att du tog dig tid att ge oss din återkoppling från er vistelse hos oss. Vi älskar feedback det gör att vi kan bli ännu bättre. På återseende Catarina med personal
4 out of 5
by A verified traveler

Posted 7 Dec 2021
No fitness facility.
Comment from Hotel Management
12 Jan 2022 by HD, Hotel Management
Hej och tack för din feedback! Vi samarbetar med ett gym som ligger 70 meter från hotellet, där tränar våra boende gäster fritt. Säg till i receptionen så visar de vägen. Catarina med personal
3 out of 5
by A verified traveler

Posted 22 Nov 2021 on Hotels
Comment from Hotel Management
22 Nov 2021 by HD, Hotel Management
Tack för din feedback! Vi uppskattar att du gav oss din återkoppling på din vistelse hos oss. Catarina med personal
4 out of 5
by A verified traveler

Posted 15 Nov 2021 on Hotels
Comment from Hotel Management
15 Nov 2021 by HD, Hotel Management
Tack för att du tog dig tid att ge oss din feedback från din vistelse hos oss. På återseende! Catarina med personal
4 out of 5
by A verified traveler

Fairly adequate hotel for a stopover

Posted 14 Oct 2021 on Hotels
Everything was acceptable, except for two matters. 1. The breakfast selection was unimpressive compared to most other Swedish hotels. 2. It is located in a very noisy college student area, where there is a surprising amount of night activity going on.
Comment from Hotel Management
19 Oct 2021 by HD, Hotel Management
Thank you for your feedback! Catarina with crew
Back to Hotel Details Showing Reviews 1 - 10 of 967 Next