Ratings based on 224 Verified Reviews
2.7 Room cleanliness
2.7 Service & staff
2.6 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
Outdated for the price
Comment from Hotel Management
17 Sep 2024 by Guest Relations Management, Hotel Management
Hi Steven! Thank you for your feedback. We're sorry to hear that you felt the property was outdated for the price. We appreciate your comments and will review them as we work on updates and improvements to ensure a better experience in the future. Thank you for bringing this to our attention.
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Guest Relations Management, Hotel Management
Hi Raymond! We appreciate your 3 out of 5 rating and your honest feedback. While we're pleased you had a satisfactory stay, we’re committed to making every visit a great one. We’ll use your input to help us improve and deliver a more seamless experience in the future.Thank you for staying with us, and we hope to exceed your expectations on your next visit!
by A verified traveler
Posted 30 Aug 2024
Needs updating badly. Not very clean. Dead bugs all over the bed and floor.
Comment from Hotel Management
3 Sep 2024 by Guest Relations Management, Hotel Management
Hi Michael! Thank you for sharing your experience. We apologize for the issues you encountered, particularly with the cleanliness and the need for updates. This is not the standard we aim to provide, and we will address these concerns with our team to ensure improvements are made. We appreciate your feedback and hope to provide a better experience in the future.
by A verified traveler
Posted 25 Aug 2024
Friendly staff-Close to walmart
Comment from Hotel Management
28 Aug 2024 by Guest Relations Management, Hotel Management
Hi Christina! Thank you for your review! We're glad you enjoyed our friendly staff and convenient location near Walmart. We hope to welcome you back soon!
by A verified traveler
Posted 26 Jul 2024
The complimentary soaps were empty. The bed was old and creaky. For the money I paid it was about what I expected
Comment from Hotel Management
30 Jul 2024 by Guest Relations Management, Hotel Management
Hi Jamie! We’re sorry to hear that your experience didn’t meet your expectations. We appreciate your feedback on the soaps and the bed, as it helps us improve. We’re committed to providing better value and comfort, and we hope you’ll consider giving us another chance in the future.
by A verified traveler
Posted 21 Jul 2024
Rude staff, bugs in rooms, filthy bathrooms, unkempt property in general.
Comment from Hotel Management
22 Jul 2024 by jay, Hotel Management
your complain is inappropriate we have a big sign in our front office said if you don,t like our Room or service you can get 100% money back guaranty so you should get that. and so far you are hiding dog in Room . so don,t put wrong information
by A verified traveler
Posted 19 Jul 2024
The room was clean but kinda small
Comment from Hotel Management
23 Jul 2024 by Guest Relations Management, Hotel Management
Hi Stephen! Thank you for your feedback. We're pleased to hear that you found the room clean, though we understand that the size was not ideal for you. We hope to welcome you back for a more spacious experience in the future.
by A verified traveler
Posted 5 Jul 2024
Recommend
Comment from Hotel Management
5 Jul 2024 by Guest Relations Management, Hotel Management
Hi Holli! Thank you for recommending us! We're thrilled to hear that you had a great experience during your stay. Your satisfaction is our top priority, and we're delighted that we met your expectations.We look forward to welcoming you back for another wonderful stay. If there's anything more that we can do to enhance your experience, please let us know.
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
15 May 2024 by jay, Hotel Management
Above Guest did not Register at our property. you have a Reservation on may 10th and 11th 2024 with Expedia and you did not cancel your Reservation.
by A verified traveler
Posted 12 May 2024
Already did this. Worst room i have ever stayed in. Ever. I reserved and payed for two nights, and stayed only one forfeiting the $100...
Comment from Hotel Management
14 May 2024 by Guest Relations Management, Hotel Management
Hi Mark! We understand your extreme dissatisfaction with your recent stay. It's incredibly concerning to hear it was the worst room you've ever encountered. We take all guest experiences seriously, and forfeiting a night's stay due to room conditions is unacceptable.To ensure this doesn't happen again, we'll be conducting a thorough investigation of the issues you faced in your room. We value your business and regret the inconvenience caused.
