Ratings based on 886 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Didn’t stay there ended up having to cancel because they couldn’t take my bank card. I should have a refund.
Comment from Hotel Management
23 Nov 2024 by Hotel Manager, Hotel Management
Dear Donna,Right now, we have noted your comments as mentioned for further review and investigation. We will investigate the matter thoroughly and take appropriate action to address these issues. I'm sorry for any inconvenience.Sincerely, Hotel Manager
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Hotel Manager, Hotel Management
Dear Venture,Thank you for your positive rating! We're delighted to hear that your overall experience met your expectations. Providing our guests with the best possible hospitality and experience has always been our mission. We look forward to welcoming you back for another great stay.Sincerely, Hotel Manager
by A verified traveler
Posted 17 Nov 2024
It was nice, clean, good parking, well lighted.
Comment from Hotel Management
18 Nov 2024 by Hotel Manager, Hotel Management
Dear Julie,Thank you for your kind words! We're glad to hear you enjoyed the clean accommodations, convenient parking, and well-lit environment. We strive to provide a comfortable and safe stay for all our guests, and it's great to know we met your expectations. We look forward to welcoming you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 17 Nov 2024
This was an amazing hotel. Very clean quiet. And the check in was easy. Staff willing to work with you any way they can. My last trip to Jonesboro I stayed in a 200 dollar a night hotel and by far this 107 dollar a night hotel is much nicer. I highly recommend Le Quinta Hotel.
Comment from Hotel Management
18 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you so much for your kind words! We're thrilled to hear you had an amazing stay and appreciated our clean, quiet environment, as well as the ease of check-in. We're also delighted to know that our service exceeded your expectations. Your recommendation means a lot to us, and we look forward to welcoming you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 17 Nov 2024
Clean hotel, room was nice, check in staff very friendly, but there are weird smells in lobby and room. I'd stay here again if I'm ever passing through town.
Comment from Hotel Management
18 Nov 2024 by Hotel Manager, Hotel Management
Dear Gihan,Thank you for your feedback! We're glad to hear you had a pleasant experience with our friendly check-in staff and enjoyed the cleanliness of the hotel and room. We apologize for the odours you encountered and will certainly look into addressing this issue to ensure a more comfortable atmosphere for future guests. We look forward to welcoming you again on your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 12 Nov 2024
Clean rooms, good breakfast
Comment from Hotel Management
13 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review! We're delighted to hear you enjoyed our clean rooms and good breakfast. We hope to see you again soon for another great stay!Sincerely, Hotel Manager
by A verified traveler
Posted 10 Nov 2024
Was told I could only get one key card for 2 adults! It was 2 adults and 1 kid and was only given 2 wash clothes and was given 2 bigger towels cause that was all they had! Wanted to pay to stay an extra night a day before checkout and was told they would have to charge another $150 deposit plus room fee. Staff were very rude! It was my first and last time doing LaQuinta
Comment from Hotel Management
11 Nov 2024 by Hotel Manager, Hotel Management
Dear Tanisha,Thank you for sharing your feedback. We deeply apologize for the issues you encountered during your stay, including the limited key cards, towel shortages, and the extra deposit requirement. This is certainly not the service we aim to provide, and we will address these concerns with our team to ensure better service in the future. We hope you’ll reconsider and give us another opportunity to improve your experience.Sincerely, Hotel Manager
by A verified traveler
Posted 9 Nov 2024
No
Comment from Hotel Management
9 Nov 2024 by Hotel Manager, Hotel Management
Dear Delilah,Thank you for your stay and the three-star rating. From an improvement point of view, we look for specific comments about what you liked and not. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 5 Nov 2024
There were good things about this stay- but the check in was excruciatingly slow-25 min- And we were left with no toilet paper- when I went to ask for more - the night manager was in the office behind the check in desk on his phone. He wasn’t terribly friendly!
Comment from Hotel Management
5 Nov 2024 by Hotel Manager, Hotel Management
Dear Homer,Thank you for your feedback. We’re glad to hear there were positive aspects to your stay, but we sincerely apologize for the slow check-in process and the inconvenience of being out of toilet paper. Our team strives to provide friendly and efficient service, and we will address your concerns with the night manager to ensure improvements are made. We appreciate your understanding and hope to provide you with a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 2 Nov 2024
Very nice appearance of property
Comment from Hotel Management
3 Nov 2024 by Hotel Manager, Hotel Management
Dear Bennie,We truly appreciate your compliment on the property's appearance! We're delighted that you found it visually appealing, as we strive to create a welcoming atmosphere for all our guests. We look forward to welcoming you back soon to enjoy our amenities and hospitality!Sincerely, Hotel Manager