Ratings based on 129 Verified Reviews
3.1 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Lisa, Hotel Management
Hi, Key! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Lisa
by A verified traveler
Posted 30 Oct 2024
This is a good place to stay. It's ssafe. But The floor was absolutely filthy. Got out of the shower and the bottoms my feet were brown within seconds . The AC didn't work in 112.
I needed a room so I wasn't picky... probably should have been a little more picky.
Comment from Hotel Management
7 Nov 2024 by Lisa, Hotel Management
We are sorry for the inconvenience caused to you, Melissa! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Lisa
by A verified traveler
Posted 25 Oct 2024
The hotel was pretty nice and the place and room looked good
Comment from Hotel Management
7 Nov 2024 by Lisa, Hotel Management
Thanks for taking out your valuable time to rate us, Reniyah! We will work even harder to make your stay a memorable one :) Regards, Lisa
by A verified traveler
Posted 28 Sep 2024
Idk just small rooms some of the rooms need more work but it’s a hotel idk what I was expecting
Comment from Hotel Management
29 Sep 2024 by Author, Hotel Management
Dear Guest,
Thank you for your feedback. We apologize for any inconvenience caused during your stay. We are continuously working to improve our room offerings and appreciate your input. If you have any specific concerns or require further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Author, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback with us. We appreciate your kind words and are glad to hear that you had a pleasant experience with our services. If you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
by A verified traveler
Posted 9 Sep 2024
The door had a hole in it. A car was parked so close I had to squeeze by to get in my room. The car had no bumper and it was dirty. I booked a king , but he gave me a queen. The mattress was very poor quality, and was brown with stains at the bottom. The room smelled like mold and rust. I sat on the foot of the bed and the head of the bed rose up off the floor almost dumping me on the floor. I checked out the next morning. I paid for a 5 day stay and was not refunded. Expedia expected me to work it out with the hotel, but all they offered me was a can of air freshener!!! Go somewhere else!! They need to be removed from the Expedia web site.
by A verified traveler
Posted 8 Sep 2024
It was great stay.
Comment from Hotel Management
9 Sep 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your feedback with us! We're thrilled to hear that you had a great stay at our property. If you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
We look forward to welcoming you again soon!
Warm regards,
Team OYO
by A verified traveler
Posted 4 Sep 2024
It was ok TV didn't work and it has a funny smell
Comment from Hotel Management
19 Sep 2024 by Barbara, Hotel Management
Hi, Kelly! Thank you for the suggestion. We checked this property, this facility is currently unavailable with the hotel. We have duly noted your feedback for future consideration. Have a wonderful day ahead :) Regards, Barbara
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
19 Sep 2024 by Joey, Hotel Management
Hi, Laticia! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joey
by A verified traveler
Posted 10 Aug 2024
Unpleasant
Comment from Hotel Management
16 Aug 2024 by Joey, Hotel Management
We are sorry for the inconvenience caused to you, Tari! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey
