Ratings based on 293 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Aug 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by Stella, Hotel Management
Dear Mun Yee,Thank you for the 5-star rating! We're thrilled to know you had a great experience. We look forward to welcoming you back soonRegards,Stella
by A verified traveler
Posted 22 Jul 2024 on Hotels
Comment from Hotel Management
1 Aug 2024 by Tune Hotel Danga Bay, Hotel Management
Dear Gary,Thank you for your feedback and rating. We value your input and are dedicated to enhancing our services. We look forward to the chance to provide you with a more satisfying experience in the future.Regards, Tune Hotel Danga Bay
by A verified traveler
Posted 12 Jul 2024 on Hotels
Very welcomed
Comment from Hotel Management
1 Aug 2024 by Tune Hotel Danga Bay, Hotel Management
dear Jamaludin,Thank you for your feedback and for rating us 8 out of 10. We appreciate your positive assessment and are committed to enhancing our services. If you have any specific suggestions for improvement, please let us know.Regards, Tune Hotel Danga Bay
by A verified traveler
Posted 9 Jul 2024 on Hotels
Comment from Hotel Management
1 Aug 2024 by Tune Hotel Danga Bay , Hotel Management
Dear Jin,Thank you for sharing your feedback. We apologize that your experience did not meet your expectations. Your input is important to us, and we’re committed to improving. If you have specific concerns, please let us know so we can address them.RegardsTune Hotel Danga Bay
by A verified traveler
Posted 2 Jun 2024
Decent and provided as priced, practical for good night's rest. Clean.
Comment from Hotel Management
24 Jun 2024 by STella, Hotel Management
Dear Asha,Thank you for your positive feedback! We are delighted to hear that you found Tune Hotel Danga Bay Johor to offer practical accommodations for a good night's rest at a fair price.Your satisfaction is important to us, and we strive to consistently provide a comfortable and enjoyable experience for all our guests. We appreciate your kind words and look forward to welcoming you back for another pleasant stay soon.Warm regards,Stella
by A verified traveler
Posted 29 Apr 2024
Need to improve hygiene and sound insulation, I found dirty spots on the towel, and every time when our next door using the bathroom we can hear some noises
Comment from Hotel Management
1 May 2024 by Stella, Hotel Management
Dear WS,Thank you for sharing your feedback with us regarding your recent stay at our hotel.We sincerely apologize for the issues you encountered regarding hygiene and sound insulation. Your comfort and satisfaction are of the utmost importance to us, and we regret that we did not meet your expectations in these areas.We take hygiene very seriously, and we are disappointed to learn about the dirty spots on the towel. Please rest assured that we will address this matter with our housekeeping team to ensure that all towels are thoroughly inspected and replaced as necessary to maintain our high standards of cleanliness.Additionally, we apologize for any disturbance caused by the lack of sound insulation, particularly from neighbouring rooms. We understand the importance of providing a peaceful environment for our guests to rest, and we will explore options to improve soundproofing in our rooms to minimize any inconvenience in the future.Your feedback is invaluable to us as we continuously strive to improve our services, and we appreciate you bringing these issues to our attention.If there's anything else we can do to make your future stays more comfortable and enjoyable, please don't hesitate to let us know.Warm regards,Stella
by A verified traveler
Posted 10 Mar 2024
The photos and the room in person not justifying.
by A verified traveler
Posted 6 Feb 2024
Room very clean
Comment from Hotel Management
23 Feb 2024 by Tune Hotel Danga Bay, Hotel Management
Dear Dzakhir,Thank you for your positive feedback regarding the cleanliness of your room. We're delighted to hear that you found it very clean. Maintaining a high standard of cleanliness is a top priority for us, and we appreciate you taking the time to acknowledge it. We look forward to welcoming you back for another enjoyable stay.Best regards,Stella
by A verified traveler
Posted 26 Jan 2024
Don’t have smart tv and expensive the price not worth it
Comment from Hotel Management
31 Jan 2024 by Tune Hotel Danga Bay, Hotel Management
Dear Sathiya,Thank you for sharing your feedback with us. We appreciate your input regarding the absence of a smart TV and your perception of the pricing.We apologize for any inconvenience caused by the TV amenities. We continually strive to enhance our offerings, and your comments will be considered in our future improvements.If there's anything specific you would like us to address or if you have additional suggestions, please feel free to share. We value your feedback and hope to have the opportunity to provide an improved experience for you in the future.Best regards,Tune Hotel Danga Bay
by A verified traveler
Posted 3 Jan 2024 on Hotels
Comment from Hotel Management
31 Jan 2024 by Tune Hotel Danga Bay, Hotel Management
Dear JupriThank you for taking the time to provide your rating. We appreciate your feedback and would love to understand more about your experience. If there are specific areas where we can improve or if you have any additional comments, please feel free to share. We value your input and aim to make your future stays more enjoyable.Best regards,Tune Hotel Danga Bay
