Ratings based on 14 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jul 2023
The only disadvantage about this hotel is the lack of parking space.
by A verified traveler
Posted 17 Jun 2023
I find the reception staff unfriendly. Even right in front of them, they only responded when I started talking to them. They didn't provide me with any information such as Wifi login, dining room location & breakfast time. Very poor quality of service.
Comment from Hotel Management
22 Jun 2023 by The Point Boutique Hotel, Hotel Management
We apologize for the poor quality of service you experienced during your stay. We take feedback from our guests seriously and will use your comments to improve our training and ensure that our staff provide better customer service in the future. Thank you for bringing this to our attention and we hope that you will consider giving us another chance in the future.
by A verified traveler
Posted 13 Apr 2023
Very pleasant staff, clean room, daily service.
Not the best location for my needs.
by A verified traveler
Posted 27 Feb 2023
Highly recommended.. Thank you
by A verified traveler
Posted 27 Feb 2023
by A verified traveler
Posted 9 Jan 2023
Overall it was a pleasant stay.
Unfortunately I have a few things to complain about.
The bedside lamp and a the lamp at the clothing rack was broken. There was no shampoo, only dental packs, two bar soaps available. I asked the receptionist for shampoo but they said it's not provided.
There was no bottled water upon checking in. I was given two bottles of drinking water when I told the staff about it.
The room is not soundproof.
I personally don't think they're that big of a deal if I can get a good price. Might consider booking again if I'm visiting somewhere nearby.
by A verified traveler
Posted 28 Dec 2022
good for a quick stay in jb, staff service was excellent, facilities are not super clean but reasonable for a short stay
Comment from Hotel Management
29 Dec 2022 by The Point Boutique Hotel, Hotel Management
Thank you for staying with us. We hope to see you again.
by A verified traveler
Posted 20 Dec 2021 on Hotels
Family trip but arrived at different times but the tolerance & considerate staff (indian lady) make my late arrival easy. staying at the 5th floor for 5 days. clean hotel and pleasant to stay. Except the 2nd day when we return the hotel was not cleaned up but upon request the staff did the cleaned up very fast and also a call made during my deep sleep at nite at 11pm requesting for iron board. hahahaha.. overall its a good peaceful place to stay..
by A verified traveler
Nice place but bad bedding
Posted 26 Mar 2021 on HotelsThe hotel is perfect and very nice and comfortable where the reception is quick with the check-in and the price is perfect for us going for work but the bed is a bit too soft and the headboard is loosely mounted that when you turn it squid that needs to look into the matter.
by A verified traveler
Spacious, clean and friendly staff
Posted 20 Mar 2020 on HotelsSpacious, clean and friendly staff
