Ratings based on 38 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
We're very satisfied with the apartment! It's new and well-maintained. Very clean and safe. It's within a short and easy 15-min walk from the JB Customs and sheltered all the way. A breeze to check-in and out! The only improvement which we hope to see is the provision of hand towel in the bathrooms and kitchen. Other than this, all thumbs up for a spacious and comfortable stay for us.
by A verified traveler
Posted 8 Dec 2024
Overall, stay was good, has washing machine, smart tv and can cook.
However its a bit of a walk from CIQ, City Square Mall and Komtar.
by A verified traveler
Posted 11 Jun 2023
Location was near the Singapore border. It is right by a mall. Everything I needed (grocery store, restaurants) was around me. Convenient location. Property is big, clean. What would have been made the place nicer..... nicer shower gel and better internet. The internet was intermittent, non existent in some rooms. The staff were quick to respond to questions and helpful. Overall good property and would stay again if in the area.
Comment from Hotel Management
3 Jul 2023 by SaffronCasa JB, Hotel Management
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, and thank for such a good review! We look forward to seeing you next time
by A verified traveler
Posted 3 Jan 2023
Great location. Nice rooms and friendly staff. I check out at 6am, the staff punctually wait at 6 am. That’s really awesome experience. Super solid 5 stars
by A verified traveler
Posted 2 Jan 2023
The matress and pillows very hard and uncomfortable no cultlery or emough cooking utensils. Pots pNs etc.
Comment from Hotel Management
5 Jan 2023 by SaffronCasa JB, Hotel Management
Hi Donna, The cutlery, pots and cooking utensils all put inside the kitchen cabinets
by A verified traveler
Posted 28 Dec 2022 on Hotels
Comment from Hotel Management
3 Jan 2023 by SaffronCasa JB, Hotel Management
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, and thank for such a good review! We look forward to seeing you next time
by A verified traveler
Posted 26 Dec 2022 on Hotels
It’s a good choice for family. If can provide slippers would be better.
Comment from Hotel Management
3 Jan 2023 by SaffronCasa JB, Hotel Management
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, and thank for such a good review! We look forward to seeing you next time
by A verified traveler from Goodyear
Posted 21 Dec 2022
Very convenient. Minutes from the checkpoint. Friendly and helpful staff to assist in check-in and out. Nice view from the 24th Storey
Comment from Hotel Management
23 Dec 2022 by SaffronCasa JB, Hotel Management
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, and thank for such a good review! We look forward to seeing you next time.
by A verified traveler
Posted 19 Dec 2022
Likes the accessibility. Safe and clean place. Good for family stay.
Comment from Hotel Management
23 Dec 2022 by SaffronCasa JB, Hotel Management
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, and thank for such a good review! We look forward to seeing you next time.
by A verified traveler
Posted 29 Nov 2022
The unit is big and clean but without mirror in the bedrooms. It will be easier if owner prepare a box for keys because we need to contact owner for the keys and will be charged even if we arrive late.
Comment from Hotel Management
30 Nov 2022 by SaffronCasa JB, Hotel Management
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, and thank for such a good review! We look forward to seeing you next time.
