Ratings based on 37 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jul 2024
by A verified traveler
Posted 11 Jun 2024
by A verified traveler
Person managing is responsive but not unit
Posted 7 Oct 2023 on HotelsCheck in staff is friendly and responsive but unit not ideal. Neighbours play loud music early in morning, wall is thin such that can hear neighbour alarm clock, although at top floor, knocking and renovation start at surrounding after 8am, road noise from truck also hearable. As unit is studio, no walls for room, blinds in unit is missing/not installed, light shone in after 8am. Lastly, the charges for unit is nearly 50% to fees and taxes whereas other units is only less than $10, this will greatly reduced your reaards nights for redemption and it takes 20 - 30 mins at least to drive to KSL Mall. Food choices is limited to the restaurant at level 5 and another by road side outside condo
Comment from Hotel Management
9 Oct 2023 by AC, Hotel Management
Thank for your comment, we will look into this matter and inform building management start early at 8am, suppose after 10am. For the blind really apologize its broken during cleaning same day you check in so we dont have enough time to buy and replace.
by A verified traveler
Posted 2 Sep 2023 on Hotels
Comment from Hotel Management
17 Sep 2023 by SR, Hotel Management
Noted
by A verified traveler
Posted 17 Apr 2023 on Hotels
Comment from Hotel Management
21 Apr 2023 by AC, Hotel Management
Thank for your reviews
by A verified traveler
Posted 17 Mar 2023
Cleaniness
Comment from Hotel Management
18 Mar 2023 by AC, Hotel Management
Thank you for your kind comment and we will look into it and improve on this part.
by A verified traveler
Posted 6 Mar 2023
Comment from Hotel Management
8 Apr 2023 by AC, Hotel Management
THANK FOR YOUR COMMENT
by A verified traveler
Posted 11 Sep 2022
by A verified traveler
Posted 15 Aug 2022
No want sent us how to check in. They claim they no have my hp number yet expedia cantext me. Key need to collect a dsitance away from the entrance of apartememt. Heater not working and balcony floor paint all peeling out. Can i ask for a refund.
by A verified traveler
Posted 18 Oct 2021 on Hotels
The place is great in overall. It would be great if the contact person can response faster to our calls.
