Ratings based on 996 Verified Reviews

4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 6 Nov 2024
the area is accessible to many eateries and mall. But the room is quite old. Faulty shower, bathroom door and a bit old and rundown. Definitely needs some renovation. Breakfast food was good and plenty of selection.
5 out of 5
by A verified traveler

Posted 3 Nov 2024
really nice go STAY
4 out of 5
by A verified traveler

Posted 29 Sep 2024
The only room I know, that you can enjoy your time in the bathtub whilst enjoying the nice high rise view outside. Love the premium suite here. And the convenience around the area. The management needs to improve on the hotel’s customer service especially at the lobby, for checking in and out. 3 times booked a room there - but often met with cold reception. The younger ones were immature. Overheard in Malay their comments. Better keep their sarcasm to themselves. We book a hotel room to chill and relax. The hotel should really improve on their customer service.
2 out of 5
by A verified traveler

Posted 8 Sep 2024 on Hotels
Is a corner connecting room, desk and table lamp is dusty. Seems is not been occupied for some times….
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Aug 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 11 Aug 2024
Splendid location, lovely cafe and restaurants within the hotel compund.
5 out of 5
by A verified traveler

Posted 8 Aug 2024 on Hotels
Nice abd clean hotel. Reasonably priced.
5 out of 5
by A verified traveler

Holiday villa staycation

Posted 31 Jul 2024 on Hotels
Always my option when in JB
5 out of 5
by A verified traveler

Birthday getaway trip with family.

Posted 31 Jul 2024 on Hotels
It was an excellent stay in Holiday Villa. Clean and front desk Mr Khan during check-in make us felt welcome. Like the breakfast spread also. The location was great too!