Ratings based on 955 Verified Reviews

3.8 out of 5
83% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Singapore

Posted 15 Dec 2024
The family suite is spacious rm 2518 but the structure and furniture in the room is old. They are nice to have a small surprise for my girl celebrating her birthday with some pastries and fruits. The bed and pillows are good for sleeping. In the night u can hear people singing karaoke 😂
5 out of 5
by A verified traveler from Singapore

Posted 28 Nov 2024
No comment
4 out of 5
by A verified traveler

Posted 16 Nov 2024
The room allocated was in good condition and big. However, do not like the toilet door as there is no lock. Convenient as it is about 5 mins walk to KSL and a few eateries nearby.
1 out of 5
by A verified traveler

Posted 20 Oct 2024
Had to leave our booking this place was gross no hot water and very dirty. There was rat droppings in the lobby on the coffee table and mold in the showers
3 out of 5
by A verified traveler

Posted 14 Oct 2024
Nil
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Sep 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Sep 2024
3 out of 5
by A verified traveler

Posted 17 Sep 2024
Spacious but worn out. Assistance was called a few times and every time, the required assistance was very delayed or not what was requested.
4 out of 5
by A verified traveler

Posted 29 Aug 2024
It’s conveniently located just a walk away from KSL Mall. But being an older hotel, the condition is not great - bed was squeaky, plastic around bathroom door was cracked and not replaced, bathroom is of good size but the shower area is small. Overall ok for a night’s stay.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Aug 2024