Ratings based on 542 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
The only problem I had was there was no coffee when I was leaving the hotel for work at 7 am on several mornings. It was literally hit or miss if it was ready.
by A verified traveler
Posted 15 Nov 2024
Comfortable and convenient, bedding and pillows very comfortable.
by A verified traveler
Posted 2 Nov 2024
Nice, quiet & clean
by A verified traveler
Posted 29 Oct 2024
The room rate was very high for the area where the hotel is located.
by A verified traveler
Posted 12 Oct 2024
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Pri, Hotel Management
Dear Guest,Thank you so much for your wonderful 5-star review! We're thrilled to hear that you enjoyed your stay with us. Your kind words motivate our team to keep delivering the best experience possible.We look forward to welcoming you back in the future!
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Pri, Hotel Management
Dear Ruth,Thank you for taking the time to leave us a 4-star review! We’re glad to hear that you enjoyed your stay and appreciate your feedback. It helps us improve and provide an even better experience for our guests.If there’s anything specific you’d like us to address for your next visit, please let us know. We hope to welcome you back soon!
by A verified traveler
Posted 2 Sep 2024
Central located. Near major stores and restaurants. Pet friendly and ample areas to walk my dog in the property. Clean and refreshing outdoor pool. Super friendly staff
Comment from Hotel Management
18 Sep 2024 by Pri, Hotel Management
Dear Debbie,Thank you so much for your wonderful 5-star review! We're thrilled to hear that you enjoyed your stay with us. Your kind words motivate our team to keep delivering the best experience possible.We look forward to welcoming you back in the future!
by A verified traveler from Richmond
Posted 30 Aug 2024
Comment from Hotel Management
18 Sep 2024 by Pri, Hotel Management
Dear Brad,Thank you for taking the time to share your thoughts with us. We’re truly sorry to hear that your experience did not meet your expectations. Your feedback is essential, and we take it seriously as we work to improve our services.If you’re open to it, we would love to hear more about your concerns so we can address them and make necessary changes. Please feel free to reach out directly. We hope to have the opportunity to regain your trust in the future.
by A verified traveler
Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
18 Sep 2024 by Pri, Hotel Management
Dear Anthony,Thank you for taking the time to share your thoughts with us. We’re truly sorry to hear that your experience did not meet your expectations. Your feedback is essential, and we take it seriously as we work to improve our services.If you’re open to it, we would love to hear more about your concerns so we can address them and make necessary changes. Please feel free to reach out directly. We hope to have the opportunity to regain your trust in the future.
