Ratings based on 442 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Deborah Hagopian, Hotel Management
Thank you for taking the time to rate us online and for choosing to stay with us. We appreciate your feedback.
by A verified traveler
Posted 5 Nov 2024
Staff was friendly and the pool and amenities are useable on site. Price was unexpectedly high for a rural area with other choices which did not bother me until I found the stained towels. Everything else was fine.
Comment from Hotel Management
5 Nov 2024 by Deborah Hagopian, Hotel Management
Thank you for taking the time to write your review and for choosing to stay with us. We are sorry to about the issues you encountered during your stay and hope you will allow us the opportunity to redeem ourselves in the future. We appreciate your feedback.
by A verified traveler
Posted 1 Nov 2024
Rooms were pretty dated and worn, especially the carpet and drapes. Front desk clerk was new and wasn’t sure how to check us in with an Expedia booking. However, he was very nice and was able to follow directions from his manager over the phone, so not a terrible inconvenience.
Comment from Hotel Management
4 Nov 2024 by Deborah Hagopian, Hotel Management
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback.
by A verified traveler
Posted 21 Oct 2024
Staff needs more training.
Comment from Hotel Management
21 Oct 2024 by Deborah Hagopian, Hotel Management
Thank you for taking the time to write your review and for choosing to stay with us. We are in the process of training several different employees for different departments. We appreciate your feedback.
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Deborah Hagopian, Hotel Management
Thank you for taking the time to rate us online and for choosing to stay with us. We appreciate your feedback.
by A verified traveler
Posted 13 Sep 2024
It’s what I would expect in a small rural town. Rooms were clean, employees were nice, breakfast was fine. If I’m this area this is the best place to stay in this town. There’s a little restaurant a block away that is really good.
Comment from Hotel Management
16 Sep 2024 by Deborah Hagopian, Hotel Management
Thank you for taking the time to write your review and for choosing to stay with us. We are happy to hear you enjoyed your stay and we appreciate your feedback.
by A verified traveler from Spanaway
Posted 11 Sep 2024
I stayed here for one night Sept 2024. The room was dated but clean and quiet. Breakfast didn’t look very appetizing so I skipped it. I felt it was the best choice after the poor reviews at other places in this town. I wasn’t disappointed.
Comment from Hotel Management
12 Sep 2024 by Deborah Hagopian, Hotel Management
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback.
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Deborah Hagopian, Hotel Management
Thank you for taking the time to rate us online and for choosing to stay with us. We appreciate your feedback.
by A verified traveler
Posted 10 Sep 2024
Ice machine didn't work. Ants in the room, The staffs dog charged at me and barked at me when I had to get ice from the office rather than the machine.
Comment from Hotel Management
12 Sep 2024 by Deborah Hagopian, Hotel Management
Thank you for taking the time to write your review and for choosing to stay with us. We are sorry to hear you were unhappy with your stay and apologize for the dog in the lobby. Staff should not be bringing pets to work with them so I will be looking into who was working and make sure this does not happen in the future. Thank you again and we appreciate your feedback.
by A verified traveler from irvine
Posted 6 Sep 2024
Pool and hot tub were great!
Comment from Hotel Management
6 Sep 2024 by Deborah Hagopian, Hotel Management
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback and are happy to hear you enjoyed the pool and spa.
