Ratings based on 130 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from ASABA
Posted 30 Jul 2024
NICE APARTMENT
by A verified traveler
Posted 20 Jul 2024
This was our second time staying here. The central location makes it easy to walk around.
by A verified traveler
Posted 9 Jun 2024
My account was hacked and they allowed the person to stay Bear the name on my account did not match the reservation and yet they allow them to stay there. Please do not stay there.
Comment from Hotel Management
10 Jun 2024 by Lolo, Hotel Management
Dear Christine,We did everything right on our part. Please report to your bank if you have been hacked.
by A verified traveler
Posted 23 May 2024 on Hotels
Apartments are ok, but in need of a refresh. The building itself is undergoing construction, so not an ideal time to visit.
Comment from Hotel Management
23 May 2024 by Lolo, Hotel Management
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we will work on all the issues you mentioned. We count ourselves lucky for customers like you. We look forward to welcoming you again in the future!
by A verified traveler
Posted 2 Feb 2024
by A verified traveler
Posted 8 Dec 2023 on Hotels
Comment from Hotel Management
8 Dec 2023 by Lolo, Hotel Management
Thank you for taking the time to complete the survey about your stay at WeStay Apartments-Westpoint. We always appreciate hearing feedback about the experience that we provide. We hope to see you again soon!
by A verified traveler
Posted 12 Nov 2023 on Hotels
Comment from Hotel Management
13 Nov 2023 by Lolo, Hotel Management
Dear Luvo,Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
by A verified traveler
Posted 28 Sep 2023 on Hotels
Check in and check out times are very strict, some furnishings are not so new.
But friendly staff, well resourced kitchen and washing machine.
Comment from Hotel Management
29 Sep 2023 by Lolo, Hotel Management
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we will work on all the issues you mentioned. We count ourselves lucky for customers like you. We look forward to welcoming you again in the future!
by A verified traveler
Posted 8 Aug 2023
It looks like people are living in the building and some apartments are rented out. The building was safe and quiet but there are no food options onsite. The apartments also had slightly different items (e.g. one had 2 heaters and a hairdryer whereas the second apartment only had 1 heater and no hairdryer). Both had good views. The building is close to Sandton Mall. I was in contact with reception via WhatsApp and they were very accomodating to my requests and very responsive.
Comment from Hotel Management
30 Aug 2023 by Lolo, Hotel Management
Dear Ruxana,Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we will work on all the issues you mentioned. We count ourselves lucky for customers like you. We look forward to welcoming you again in the future!
by A verified traveler
Great rate & Lovely
Posted 31 Jul 2023 on HotelsWe arrived late, but the communication was great and we were warmly welcomed.
The apartment was clean and well stocked with all that was required for an overnight stay.
Great rates and lovely apartment. Thank you :)
Comment from Hotel Management
6 Aug 2023 by LOLO, Hotel Management
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
