Ratings based on 51 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Aug 2024
It is a very eclectic hotel with unique lounging areas on the different floors. Staff were great and breakfast was good. There was an issue with no curtains or shades on the door to one of the balconies in our room but being on the 3rd floor mitigate any exposure. We will definitely stay again if we are ever in Johannesburg again
Comment from Hotel Management
24 Aug 2024 by Villa Simonne Management , Hotel Management
Dear Stephen,Thank you for sharing your experience at Villa Simonne! We’re thrilled to hear that you enjoyed our eclectic decor and unique lounging areas, as well as the service provided by our staff and our breakfast offerings. Your kind words mean a lot to us.We sincerely apologize for the issue with the curtains on the balcony door. We appreciate your understanding regarding the 3rd-floor location mitigating any exposure, and we will address this to enhance the comfort of future stays.It’s wonderful to know that you plan to stay with us again when you’re next in Johannesburg. We look forward to welcoming you back for another memorable experience.Best regards,The Villa Simonne Team
by A verified traveler
Worst comfort ever
Posted 28 Jul 2024 on HotelsHarldy hot water
Pillow was by far the worst ever
Workers make noise in the morning for hours
Ac does not work
Heater in room does not work
Gas heater empty upon arrival
Comment from Hotel Management
24 Aug 2024 by Operations Manager , Hotel Management
Dear Mr Sameer,Thank you for taking the time to share your feedback with us. I sincerely apologize for the inconveniences you experienced during your stay. It’s disappointing to hear that we did not meet your expectations, and I understand how frustrating this must have been.Regarding the issues with the hot water, pillow comfort, and noise disturbances, I apologize for the discomfort you encountered. We are currently reviewing our amenities and will take immediate steps to address these matters to prevent future occurrences.I'm also sorry that the AC, room heater, and gas heater were not functioning properly during your stay. This is certainly not the standard of service we strive to provide. Please be assured that we are looking into these issues with urgency to ensure they are resolved.Your experience is important to us, and I would appreciate the opportunity to make it right. If you would consider staying with us again, please reach out to me directly, and I will personally ensure that your next visit is both comfortable and enjoyable.Thank you once again for your feedback.Warm regards,Hazel Sakupwanya
by A verified traveler
Posted 28 Jul 2024
Great property with large rooms. Nice people. Very safe!
Comment from Hotel Management
24 Aug 2024 by Operations Manager , Hotel Management
Dear Eileen,Thank you for taking the time to share your experience at Villa Simonne! We’re thrilled to hear that you enjoyed our property, spacious rooms, and the warm hospitality from our team. Your comfort and safety are our top priorities, and we’re glad that it reflected in your stay.We hope to welcome you back to Villa Simonne for another great experience in the near future!Warm regards,Villa Simonne Boutique Hotel
by A verified traveler
Posted 10 Feb 2024
What a lovely, unique property! I felt well taken care of, yet fully private and secluded. Wonderful people and service.
Comment from Hotel Management
30 Mar 2024 by Villa, Hotel Management
Dear Nicola,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found Villa Simonne to be a lovely and unique property. Providing a balance of attentive care and privacy is something we strive for, and we're delighted that you felt well taken care of yet secluded during your stay. Our team works hard to ensure that every guest receives excellent service, so it's wonderful to know that we succeeded in making your visit memorable.We hope to have the pleasure of welcoming you back again soon!Warm Regards Villa Simonne
by A verified traveler
Posted 27 Dec 2022 on Hotels
by A verified traveler
Posted 6 Dec 2022 on Hotels
by A verified traveler
Posted 14 Nov 2022 on Hotels
I had a love stay at Villa Simonne. The staff are very friendly.
by A verified traveler
Posted 12 Jun 2022
Exceptional hotel! Beautiful property
by A verified traveler
Overrated establishment with lacklustre breakfast
Posted 3 Feb 2022 on HotelsI would not rate it as a 4 star establishment - it is just okay but there is nothing much to write home about it
Comment from Hotel Management
8 Feb 2022 by Villa Simonne Management, Hotel Management
Dear Musawenkosi
Thank you for your choosing to stay with us.
We appreciate your feedback.
Kind regards
by A verified traveler
Posted 14 Jan 2020
