Ratings based on 36 Verified Reviews

4.5 out of 5
4.8 Room cleanliness
4.9 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Franschhoek

Posted 14 Jan 2025
Great place
Comment from Hotel Management
16 Jan 2025 by Author, Hotel Management
Dear Euan McDonald, Thank you for your feedback, and for taking the time to write about your visit. We are absolutely delighted to hear you chose The Leonardo as your preferred property to stay. We strive to provide excellent accommodation and exceptional service, so it's heartwarming to know we met your expectations. We look forward to welcoming you back to The Leonardo soon! Kind regards, Natasha Ranchod Guest Relations Manager
5 out of 5
by A verified traveler from Waterloo

Posted 6 Jan 2025
Exceptional unit and beautiful building, lobby and amenities. Great location close to Mandela Square, Sandton City. Buffet breakfast was quite average compared to the otherwise exceptional unit, building and service.
Comment from Hotel Management
8 Jan 2025 by Author, Hotel Management
Dear Ravi Sood, Thank you for taking the time to complete the survey about your stay at The Leonardo. We always appreciate hearing feedback about the experience that we provide. We are glad that you were very happy with the building and you found it beautiful. We do take note of your comment regarding breakfast and we will be in touch to get more information from you. Kind Regards The Leonardo
5 out of 5
by A verified traveler

Posted 20 Dec 2024
Great location, beautiful property and excellent service.
Comment from Hotel Management
23 Dec 2024 by Author, Hotel Management
Dear Elizee Sezan, Thank you for taking the time to complete the survey about your stay at The Leonardo. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at The Leonardo again soon! Kind regards, The Leonardo
3 out of 5
by A verified traveler from Mbabane

This traveler left a rating score only Posted 23 Oct 2024
5 out of 5
by A verified traveler

Posted 3 Oct 2024
It's always like home for me whenever I stay at The Leonardo
Comment from Hotel Management
4 Oct 2024 by Author, Hotel Management
Dear John Brewer, Thank you for taking the time to complete the survey about your stay at The Leonardo. We always appreciate hearing feedback about the experience that we provide. We are glad that you you enjoyed your stay and that it always feels like home each time you visit us, Thank you for the positive feedback. We hope to see you at The Leonardo again soon! Kind regards, The Leonardo
5 out of 5
by A verified traveler

Posted 30 Sep 2024 on Hotels
Comment from Hotel Management
1 Oct 2024 by The Leonardo Team, Hotel Management
Dear RuiThank you for taking the time to fill the guest survey out and providing us with positive feedback regarding your stay with us.We look forward to welcoming you back in the near future.
5 out of 5
by A verified traveler

Amazing stay

Posted 18 Sep 2024 on Hotels
5/5 Star hotel located in Sandton. Definitely top tier and on par with many equivalent 5 star hotels in America 🇺🇸
Comment from Hotel Management
19 Sep 2024 by Tshia, Hotel Management
Dear Lewis,Thank you for taking the time to complete the survey about your stay at The Leonardo. We always appreciate hearing feedback about the experience that we provide. We are glad that you were very happy with everything and that you had an amazing experience We hope to see you at The Leonardo again soon! Kind Regards. The Leonardo
5 out of 5
by A verified traveler

Anniversary spoil

Posted 14 Sep 2024 on Hotels
Awesome anniversary overnight stay
Comment from Hotel Management
15 Sep 2024 by The Leonardo Team, Hotel Management
Dear DeloresWe are thrilled to read that you chose us to celebrate your special day, and we were able to make your anniversary extra special.Kind Regards
5 out of 5
by A verified traveler

Posted 7 Sep 2024 on Hotels
Comment from Hotel Management
15 Sep 2024 by The Leonardo Team, Hotel Management
Dear RuiThank you for the positive feedback regarding your stay with us at The Leonardo.Kind Regards
5 out of 5
by A verified traveler

Posted 25 Aug 2024
The building is lovely. It seems that we got an upgraded room - larger than I recalled reserving. We happened to mention it was our anniversary and the staff sent a sweet snack box to our room with complimentary juice. Great customer care!
Comment from Hotel Management
26 Aug 2024 by Author, Hotel Management
Dear Sherry Novick, Thank you for taking the time to complete the survey about your stay at The Leonardo. We always appreciate hearing feedback about the experience that we provide. We are glad that you appreciated the warm anniversary treat from us and that you were very happy with the great customer care. We hope to see you at The Leonardo again soon! Kind Regards The Leonardo
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