Ratings based on 10 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Amazing and peaceful.
Posted 20 Dec 2021 on HotelsAmazing. Loved the peace and quiet. Place is great. Norman is a good friendly host.
Comment from Hotel Management
22 Dec 2021 by Norman, Hotel Management
We are very pleased that you enjoyed your stay with us ,Mike. Next time, if you are looking for a bigger, one bedroom chalet , try our chalet 1 Primula. tx Norman
by A verified traveler
Where not to stay in Sandton!
Posted 13 Dec 2021 on HotelsWaited more than hour to be served. Sat in street waiting to be let in.
All crockery cracked or chipped.
Stayed for 3 nights. Received 1 small towel only.
Basic kitchen utensils not present.
No extra pillows. Only very flat ones.
No sanatizing present. Record or liquid.
Entrance to "suburb" extremely confusing.
Pool dirty.
Comment from Hotel Management
14 Dec 2021 by Norman, Hotel Management
Yes, the arrival was unfortunate and I did apologise profusely. My cell phone was on charge and I did not hear Denise's call. With regard to the other matters, Denise was well aware that I live next to the cottage. Everything could have been sorted out if only she had communicated with me.
by A verified traveler
Pleasant & Comfy
Posted 13 Feb 2020 on HotelsFantastic place to stay, quiet neighbourhood but close enough for a walk to the Mall and Train Station.
by A verified traveler
Posted 8 Jan 2020 on Hotels
Comment from Hotel Management
9 Jan 2020 by Norman, Hotel Management
Always welcome, see you next time.
by A verified traveler
Posted 16 Dec 2019 on Hotels
by A verified traveler
Posted 11 Sep 2019
by A verified traveler from Toronto
Posted 23 Jan 2019
There was no air conditioner and the temperature was 31 centigrade (very hot). So we checked out within a few hours and will be requesting some kind of refund
by A verified traveler
Posted 16 Dec 2018 on Hotels
The bookings department did not let the owner know that there was a booking. Very very bad service from sa hotels bookings.
The owner was very helpfull
by A verified traveler
Wonderful place
Posted 19 Nov 2018 on HotelsThat was great, I had a wonderful and welcoming personnel. I will recommend everybody close to me to use the accommodation
Comment from Hotel Management
26 Dec 2018 by Norman, Hotel Management
You will be welcome back any time Daniel.
Tx Norman McPherson
by A verified traveler
Bom com ressalvas
Posted 12 Sep 2019 on HotelsÓtimo apto, bem equipado mas senti dificuldades na comunicação com o Sr Norman quase desistindo da hospedagem. Quando chegamos não havia ninguém para nós receber e ele não vê e/ou responde o whatsapp então sugiro que vc ligue para ele antes caso fale inglês. Se não fala melhor escolher outro lugar.
