Ratings based on 392 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
12 Sep 2024 by The Protea Hotel by Marriott Wanderers, Hotel Management
Dear Joshua,Thank you for your review.Thank you for sharing your wonderful experience with us. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back for another memorable stay.Regards,
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
12 Sep 2024 by The Protea Hotel by Marriott Wanderers, Hotel Management
Dear Donald,Thank you for your review.Your feedback is truly appreciated and inspires us to continue delivering exceptional experiences.Regards,
by A verified traveler from Chicago
Posted 24 Aug 2024
Highly recommend! Beautiful hotel and friendly staff.
Comment from Hotel Management
26 Aug 2024 by The Protea Hotel by Marriott Wanderers, Hotel Management
Dear Jennifer,Thank you for sharing your wonderful experience at The Protea Hotel by Marriott Wanderers.We are delighted to hear that you enjoyed your stay with us and that our various associates have made such an impact in creating a memorable stay. Your feedback is truly appreciated and inspires us to continue delivering exceptional experiences.We look forward to welcoming you back for another memorable stay.Regards,
by A verified traveler
Posted 11 Aug 2024
I had a great stay at the hotel but i never had a body wash on my first day but i asked the housekeeping they brought it immediately.. thank you for such an amazing service.
Comment from Hotel Management
16 Aug 2024 by Protea Hotel by Marriott Wanderers, Hotel Management
Hi Nqobile,Thank you for taking the time to complete a guest review and to write down your additional comments after your recent stay with us. Your feedback is highly valued and will be used constructively to maintain and improve, where necessary, our standards of service and facilities. Please accept our sincere apology for the inconvenience you experienced. Your feedback regarding the body wash for your first day by no means reflects the high standard of quality and service that Protea Hotel by Marriott Wanderers is usually proud to offer. We confirm therefore that we have investigated your comments in a serious light and taken action to rectify the shortcomings. Your interest and concern are much appreciated, and we hope to have the privilege of welcoming you to Protea Hotels again in the near future.
by A verified traveler
Protea Hotel Wanderers 👍
Posted 22 Jul 2024 on HotelsBusiness trip - very good and efficient check- in.
Staff wouldn’t do enough to assist, whether ay my request or just by offering in public areas.
Comment from Hotel Management
24 Jul 2024 by The Protea Hotel by Marriott Wanderers, Hotel Management
Good Day Stuart,Thank you for taking the time to complete a guest review and to write down your additional positive feedback after your recent stay with us.We are delighted to learn that the staff were very good and efficient. We can assure you that we will congratulate them for doing such an outstanding job!Guest feedback is imperative for us to ensure that we are meeting and exceeding our guests’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you to Protea Hotel by Marriott Wanderers.Regards,
by A verified traveler
Posted 16 May 2024 on Hotels
Comment from Hotel Management
20 May 2024 by The Protea Hotel by Marriott Wanderers, Hotel Management
Good Day Kelly,Thank you for your review.We look forward to welcoming you back to the hotel in the future.Regards,
by A verified traveler
Posted 27 Apr 2024
Great staff.
Comment from Hotel Management
29 Apr 2024 by The Protea Hotel by Marriott Wanderers, Hotel Management
Good Day Zaheer,Thank you for taking the time to write to us after your recent stay with us.We are delighted to hear that the staff made your stay memorable. We wish to assure you that we have congratulated them for doing such an outstanding job.Guest feedback is imperative for us to ensure that we are meeting and exceeding your expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you back again soon.Regards,
by A verified traveler
Posted 23 Apr 2024
I previously stayed at this hotel in 2019. Then, as now, the hotel staff made our stay memorable. They were/are warm and friendly, and very helpful.
While the hotel has had a facelift, it is the people who make a stay memorable or not. …
Comment from Hotel Management
29 Apr 2024 by The Protea Hotel by Marriott Wanderers, Hotel Management
Good Day Zaheer,Thank you for taking the time to write to us after your recent stay with us.We are delighted to hear that the staff made your stay memorable. We wish to assure you that we have congratulated them for doing such an outstanding job.Guest feedback is imperative for us to ensure that we are meeting and exceeding your expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you back again soon.Regards,
by A verified traveler
Posted 15 Mar 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by The Protea Hotel by Marriott Wanderers, Hotel Management
Good Day Allan,Thank you for your review.We are pleased to learn that your stay with us was excellent.We look forward to your welcoming you back to the hotel.Regards,
by A verified traveler
Posted 9 Feb 2024 on Hotels
Comment from Hotel Management
23 Feb 2024 by The Protea Hotel by Marriott Wanderers, Hotel Management
Good Day Hilton,Thank you for your review.Regards,
