Ratings based on 18 Verified Reviews
3.9 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2022 on Hotels
Comment from Hotel Management
16 Nov 2022 by Enock, Hotel Management
Thank you for choosing us, we hope to seeing you for your next trip.
by A verified traveler
Enjoyed
Posted 1 May 2021 on HotelsThe place is great, they even provide breakfast in the morning. Though there was people making noise at night. But overall it was great.
by A verified traveler
Posted 2 Jan 2021
Had a great stay!!!! Great stuff, great rooms, clean and tide
by A verified traveler
Posted 13 Jul 2020 on Hotels
by A verified traveler
Posted 10 Jan 2020
Your stuff are safe..and service staff are very helpful.
by A verified traveler
Dangerous neighborhood and noisy place
Posted 18 Nov 2019 on HotelsDangerous neighborhood. Got scared driving to the place, for a moment we doubted if the GPS was taking us to the right place. The receptionist was bad and rude. We were offered rooms we didn't book for. The place was noisy, there was no way we could have had a peaceful night after such a long day. It's unfortunate that we had to forfeit our money because u can't cancel on the day you check in. It was scary moment one doesn't have to go through especially with kids and you're thinking about the vehicles safety also. We'll never book with hotels.com again because we felt cheated because the place is in a dangerous neighborhood and it was so noisy, shebeen like noisy to get the picture. The receptionist offered us four sleepers instead of three sleepers that we booked for, without explaining that thy don't have the three sleepers. Then we were given keys for 4 x double rooms, imagine that, it was only then that the girl who assisted us explained to us about the four sleepers. We went back to the rude receptionist for the keys of the four sleepers. All rooms were on different floors. We had to leave and find another place at a proper safe establishment just for our safety.
Comment from Hotel Management
10 Dec 2019 by CHRIS, Hotel Management
WE ARE SORRY FOR THAT, AND WE WILL TRY OUR BEST TO IMPROVE IN OUR SERVICES.
by A verified traveler
Posted 12 Aug 2019 on Hotels
The hotel was noisy, you could hear people walk up and down the corridor,cars in the compound moving in and out, privacy was a luxury, good breakfast, wonderful staff,the room and bathroom was clean, they also need to work on their heating system, though I had a good relationship with the staff, it's not a place I would like to lodge again, thumbs up to Christian though
Comment from Hotel Management
14 Aug 2019 by Christian, Hotel Management
Thank you so much for choosing Miraton Guest Lodge, we promise to improve our services.Thank you for your wonderful review. will love to host you again in future.
by A verified traveler
Posted 2 Apr 2019
I was treated with great respect and honor. I have never been shown so much love. My wish was their command . Christian, the manager, took care of my needs personally. He is a great asset. America would do well to hire someone of his caliber.
I was there during the load sharing episode of the utility company which prompted the use of the generators, due to the power outages which interferes with the free WiFi
Comment from Hotel Management
30 Apr 2019 by Chris, Hotel Management
Thank you for your review and we would improve our services ,thank you for choosing Miraton Guest Lodge.
by A verified traveler
OK and affordable, but not the best at this price
Posted 2 Jan 2018 on HotelsOnly one small bar of soap and some toilet paper, no other bath items. Food was decent. Room key is an actual key, which is rare (would prefer a card, but whatever). Overall slightly above average stay.
Comment from Hotel Management
4 Jan 2018
thanks for your comment, and very sorry for your recommendation
Recommended
for Everyoneby A verified traveler from Pretotia
Simple Budget hotel
Posted 13 Mar 2017Stayed there 1 night.It was an ok hotel for the price in that part of town. Nothing bad to say about it, it was nothing fancy but ok.