Ratings based on 202 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Room
by A verified traveler
Posted 10 Nov 2024
The hotel is very clean
Comment from Hotel Management
11 Nov 2024 by Bernice , Hotel Management
Dear Patience,Thank you for staying with us, I hope that you will visit us again soon.Kind regardsBernice
by A verified traveler
Posted 2 Oct 2024
It was convenient in all aspects, no unnecessary frills but comfortable enough too.
Comment from Hotel Management
7 Oct 2024 by Bernice , Hotel Management
Dear Duduzane,Thank you for your review, we look forward to hearing from you again in the near future.Kind regardsBernice
by A verified traveler from Lenasia South
Posted 29 Sep 2024
Nice place
Comment from Hotel Management
30 Sep 2024 by Bernice , Hotel Management
Dear Elias.Thank you for your review, we are delighted to hear that you enjoyed your stay with us.We are looking forward to seeing you again.Kind regardsBernice
by A verified traveler
Posted 14 Aug 2024
It's very clean, safe and has comfortable beds. Aircon works very well.
Comment from Hotel Management
30 Aug 2024 by Bernice van Zijl, Hotel Management
Dear Tawuya,Thank you for your review and feedback, we look forward to your next visit.Kind regardsBernice
by A verified traveler
Posted 7 Aug 2024
Comment from Hotel Management
13 Aug 2024 by Bernice , Hotel Management
Dear Cleopas, Thank you for your review, we hope that you will visit us again soon!
by A verified traveler
Posted 12 Dec 2023 on Hotels
by A verified traveler
Posted 20 Nov 2023 on Hotels
Comment from Hotel Management
30 Nov 2023 by Bernice , Hotel Management
Dear Cleopas,Thank you for rewarding us with the perfect score.We look forward to your next visit!Kind regardsBernice
by A verified traveler
Posted 24 Jul 2023 on Hotels
Comment from Hotel Management
15 Aug 2023 by Bernice van Zijl, Hotel Management
Dear Keshni,Thank you for your review, we are very glad to hear that you enjoyed your stay.We look forward to hearing from you again soon.Kind regardsBernice
by A verified traveler
? Breakfast included
Posted 17 Jul 2023 on HotelsOur stay was great. The only problem was that I booked for 4 people. 2 Adults and 2 Children and on the confirmation letter it said breakfast included. However when we went for breakfast (we were 2 adults and 1 child) there was only 2 on the breakfast list and i had to pay for 1 extra. The breakfast was delicious.
Comment from Hotel Management
15 Aug 2023 by Bernice van Zijl, Hotel Management
Dear Charlotte,Thank you for staying with us. I am very sorry to hear that there was a misunderstanding with the number of guests booked. I did training with the front desk staff so that they will understand how to read the booking in the future. Please let me know when you will be travelling to Pretoria again so that we can offer you a complimentary breakfast.I really hope that you will visit us again in the near future.Kind regardsBernice
