Ratings based on 15 Verified Reviews
2.2 Room cleanliness
2.1 Service & staff
2.2 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Sep 2024
The property is beautiful and clean. I had I huge problem because I didn’t have a local sim, and without calling the staff you can’t enter their property as the intercom doesn’t work and once the staff let you in, they are nowhere to be found unless you call them on phone again. No Wi-Fi as well
by A verified traveler
Posted 10 Dec 2023 on Hotels
by A verified traveler
Posted 1 Apr 2023
The location was wrong and we struggled to find the reception. The room looked like it hadn’t been cleaned, there was still pee in the toilet from the previous person. The furniture was also very old and out of date.
Comment from Hotel Management
16 May 2023 by Rosebank backpackers, Hotel Management
We apologize for your experience we will work on those issues. Thank you for letting us know. Thanks
by A verified traveler
Posted 15 Oct 2022
by A verified traveler
Posted 1 Mar 2022 on Hotels
Scary place to be. We had to leave at night for another accommodation.
by A verified traveler
Posted 3 Oct 2021 on Hotels
by A verified traveler
Stay at Da Arden. Battle to get in the premisses.
Posted 29 Nov 2020 on Hotelsby A verified traveler
Posted 3 Mar 2020 on Hotels
The overall stay was terrible, lots of maintenance issues and the check-in took forever
Comment from Hotel Management
9 Mar 2020 by Teresa, Hotel Management
Good day we apologize for your experience thank you for letting us know. We will work on the issues you have noted. kind Regards
by A verified traveler
Unable to check in hosts unavailable
Posted 1 Jan 2020 on HotelsThe place was locked and wasn't able to check in couldn't get a hold of the hosts or anyone parked outside for an hour trying to get in
by A verified traveler
Posted 14 Dec 2019
The place was in s poor condition. The stuff were shocked by arrival, as if I hadn't mad the reservation a few days prior, and they needed to prepare everything once I had arrived. The cottage was rather dirty & hadn't been cleaned or opened for s few weeks. The cottage looked nothing like the pictures, the furniture was falling apart. Blinds could close properly. Once you arrive at the property as guest, you are asked to pay a deposit for both key for cottage & remote to access property, this to me seems rather ludacris. The state of the property was shocking. They didn't even provide towels for me. The shower door was unhinged, could be properly closed. The stuff rather appeared oblivious to all of the aforementioned and seemed belligerent when I started notifying about the problems the property has.
