Ratings based on 27 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Excellent service
Posted 22 Aug 2024 on HotelsLatoya was so wonderful and helpful. We arrived lateish and had to leave the next morning and she made sure we had croissants and juice ready to go. Unfortunately we didn’t stay long but would love to come back.
Comment from Hotel Management
23 Aug 2024 by Eva, Hotel Management
Good day Amy,Thank you for your positive review. We are glad we made your stay with us a short but memorable one, we hope to see you again in future.Kind regardsBellgrove team
by A verified traveler
Posted 25 Aug 2021 on Hotels
Comment from Hotel Management
25 Aug 2021 by Harry, Hotel Management
Good day Thando, thank you so much for your kindness. You are helping to keep our business running and keep our ladies on the job. Really appreciated. Wish you all the best, Thank you! Harry
by A verified traveler
Posted 31 Jan 2020 on Hotels
Comment from Hotel Management
1 Feb 2020 by Liza, Hotel Management
Good Day, thank you for your wonderful response, we are glad to see that you enjoyed your stay with us. We hope to see you back soon for another unforgettable experience. Kindest Regards
by A verified traveler
Posted 25 Mar 2019 on Hotels
Comment from Hotel Management
26 Mar 2019 by Liza, Hotel Management
Good Day Jo, hope you are well. We would like to thank you for your nice review. We are glad to see you enjoyed your stay with us. Hope to see you again in the near future. Kindest Regards Liza
by A verified traveler
Great place with great location.
Posted 18 Mar 2019 on HotelsVery good accommodation, comfortable stay and good service.
Comment from Hotel Management
18 Mar 2019 by Liza, Hotel Management
Good Day sir. We thank you for your positive response. We are glad to hear you enjoyed your stay with us. We hope to see you back at Bellgrove soon for another visit. Kindest Regards Liza
by A verified traveler from St Louis, Mo
Posted 12 Feb 2019
What a jewel!!! They were very helpful from the first call about transportation from the airport (offered to arrange a car but said I should check with Uber who gives individuals better transportation rates). They warmly received us after our overnight flight in the morning long before check-in and served us breakfast and put us right into a room. We had our privacy but readily available onsight management. Very quiet setting. Loved swimming and just sitting by the pool. Breakfast was great, restaurant style not just find your own cold cereal but choices like an omelette or French toast. We have already booked our next stay and I recommend contacting them directly for great rates and service.
Comment from Hotel Management
12 Feb 2019 by Liza, Hotel Management
Dear Mr Price, thank you so much for your wonderful review. We appreciate your positive feedback. We are so happy to hear that you enjoyed your stay with us. It was only a pleasure for having you here. We are looking forward in seeing you again soon. Warmest Regards Liza
by A verified traveler
Posted 30 Dec 2018 on Hotels
Fantastic stay in a spacious and comfy room. Friendly, helpful staff who go out of their way to assist. Rooms were clean. Conveniently close to Montecasino in a safe area.
Comment from Hotel Management
31 Dec 2018 by Liza, Hotel Management
Good Morning Nadine, we would like to thank you for the positive response to your stay at Bellgrove. We are glad you enjoyed it and we hope to see you again soon. We want to wish you a happy new year, and we wish you and your family all off the best for 2019. Kindest Regards Liza
by A verified traveler
Posted 17 Dec 2018
The grounds were as described. Excellent and prompt service by staff. Always willing to accommodate various requests. Customer Service was outstanding.
Comment from Hotel Management
19 Dec 2018 by Liza, Hotel Management
Dear Sir
We want to thank you for your positive response. It was wonderful to host you and we are glad you enjoyed your stay. We are looking forward in hosting you again in the near future. We want to wish you a merry Christmas and a wonderful festive season from all of us at Bellgrove. Kindest Regards Liza
by A verified traveler
The bellgrove, my favourite guesthouse!
Posted 8 Dec 2018 on HotelsThe Bellgrove has become my absolute favourite place to stay! Everything about the place is so amazing that I've stayed here a total of 3 times already and am already planning to go back again!
From the moment you enter, you're put into a relaxed mood with the beautiful garden and pool. The room offers everything you would need for a comfortable stay from robes, to fluffy linens, a mini bar, kettle, microwave, and a luxurious private bathroom with the best quality soaps!
The breakfast that's served in the morning offers a wide variety of delicious options to choose from and its cooked according to your liking.
The location is perfect as it's in a really safe neighborhood, has a lot of stores and restaurants nearby and is pretty central to points of interest.
My favourite part about the bellgrove is definitely the staff, they're all so friendly and accommodating and they made the stay so pleasant.
Comment from Hotel Management
11 Dec 2018 by Jac, Hotel Management
Dear Ravania,
Thank you so much for this kind review. We are so pleased you enjoyed your stay.
Thank you for being so good to all staff and you are so welcoming to us which makes it so easy to give you service.
We hope we shall do even better for you next time you visit.
Please have a wonderful day and see you soon.
Kind Regards
Jacque
by A verified traveler
The Bellgrove... my favourite guesthouse!
Posted 7 Dec 2018 on HotelsI absolutely loved everything about the Bellgrove and will definitely be staying there again! The garden and pool is so peaceful, the rooms we stayed in the both times were super comfortable and offers everything you need from robes, to soft linens, to a mini bar, microwave, kettle, and a television! The breakfast served in the morning also offered a wide variety of delicious options and is cooked per your liking. The location was also perfect, it was safe and central to a lot of places such as sandton mall and monte casino. My favourite thing about the Bellgrove was the staff members, they were so friendly and inviting... we really enjoyed having conversations with all of them!
Comment from Hotel Management
11 Dec 2018 by Jac, Hotel Management
Dear Ravania,
Thank you very much for selecting Bellgrove House for your stay.
Thank you for being so kind to all of us we enjoy hosting you.
Looking forward to receiving you soon again.
Kind Regards
Jacque
