Ratings based on 67 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Oct 2024
It was generally good
by A verified traveler
Posted 23 Sep 2024
The dinning and their staff were good
Comment from Hotel Management
23 Sep 2024 by Aphiwe, Hotel Management
Thank you for taking time to let us know about your stay Mr. Obeng, we are pleased to know you enjoyed your stay with us, we will share your comment with the team and we look forward to seeing you again
by A verified traveler
Posted 9 Aug 2024
It's was amazing
Comment from Hotel Management
10 Aug 2024 by Aphiwe- Guest Services Manager, Hotel Management
Thank you for your review, we appreciate your support and hope to see you again soon.
by A verified traveler
Posted 30 Jul 2024 on Hotels
Comment from Hotel Management
10 Aug 2024 by Aphiwe- Guest Services Manager, Hotel Management
Good day Katherine, we are glad to hear that you had a pleasant experience at Garden Court Milpark, we look forward to seeing you again.
by A verified traveler
Terrible experience for me and my kids
Posted 30 Jun 2024 on HotelsRoom and bathroom was dirty with hair stuck on towels and all over the sink, no water was provided in room. It was a 4 sleeper but only 2 mugs and glasses provided. Lights worked randomly. Room service was non-existent, i called room service from my room to be told they dont do room service i have to come collect my food and drinks myself and take it back to the room. No variety on desserts and food. Very limited and options that was available, they didnt actually have. The guy at the restaurant was meant to call me back after checking with kitchen and forgot. When i called him back he says oh I forgot to call you!! We wanted to move rooms and receptionist just looks at us and sighs to our face showing she wasnt in the mood to assist and says theres no rooms available for us yet the hotel had so few guests. In the rooms we woke up to hearing people screaming and fights from another room. Experience was horrible and i would not recommend this hotel. I travel often and this was my worst experience from all places i have been before.
Comment from Hotel Management
2 Jul 2024 by Management , Hotel Management
Good day Mrs. Moodley,Thank you for taking my call to discuss your recent experience at our hotel.The comments have been shared with the relevant department to action. Once again please accept my sincere apology for the inconvenience caused.As per our telephone conversation, we are looking forward to hosting you soon.RegardsPromise
by A verified traveler
Posted 28 Jun 2024 on Hotels
Comment from Hotel Management
29 Jun 2024 by Nonceba, Hotel Management
Dear Muhammed.Thank you for taking the time to provide feedback about your stay with us at Garden Court Milpark.I am glad that you enjoyed our Breakfast and our staff was helpful to you.RegardsNonceba
by A verified traveler
Joe
Posted 15 Apr 2024 on HotelsFriendly, knowledgeable, helpful and competent staff.
by A verified traveler
Safety concern
Posted 1 Apr 2024 on HotelsSecurity outside the hotel is a concern, and my room’s deadbolt/internal lock was broken. I asked for it to be fixed but it was left broken.
No wash cloths, no hair shampoo/conditioner, slow check in (system was down), and charged for an extra day because my flights were delayed and it was too late to change the reservation. Regardless, they gave my room away and it was not ready for me upon my arrival.
Breakfast was good though. Bed is comfortable.
Comment from Hotel Management
4 Apr 2024 by Aphiwe- Guest Services Manager, Hotel Management
Dear Bonnie, Thank you for taking time to let us know about your stay with us, we regret that your experience did not meet your expectations and we have shared your comments with the team and will use them to make improvements to ensure a better experience in the future. Kindly note that 3 star properties do not offer the amenities mentioned. Rooms have to be checked even if it was not occupied the previous night to ensure that all is in order prior guest check in and a fee is charged as per the cancelation policy. We are delighted to know you enjoyed the bed and breakfast. We hope to have the pleasure of welcoming you back to our hotel soon
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
4 Apr 2024 by Aphiwe, Hotel Management
Dear Maria, Thank you for taking time to let us know about your recent stay, we are pleased to hear that you enjoyed your stay. We look forward to seeing you again.Kind regards,Aphiwe Nomvalo
by A verified traveler
Posted 10 Mar 2024 on Hotels
Comment from Hotel Management
4 Apr 2024 by Aphiwe- Guest Services Manager, Hotel Management
Good day Bonisile, Thank you for your feedback. We look forward to welcoming you back soon.
