Ratings based on 300 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jun 2024 on Hotels
The staff , Heidi and Saverin, were outstanding. My reservation has not come through, and they worked tirelessly to make sure that it was retrieved and that I had a room on time
My entire experience was excellent
Comment from Hotel Management
25 Jun 2024 by Annika, reception, Hotel Management
Dear Lowry. Thank you so much for the great review. It's nice that our helpful staff made you feel welcome. Thank you and have a wonderful summer!
by A verified traveler from West Jordan
Posted 11 Jun 2024
Great staff, great Breakfast!
Comment from Hotel Management
13 Jun 2024 by Sanna, Hotel Management
Thank you Anna Lisa for the great feedback! Nice to hear that you had a good time in Vaakuna. Welcome again and have a great summer!
by A verified traveler
Posted 17 Mar 2022 on Hotels
Comment from Hotel Management
25 Mar 2022 by Sanna, Hotel Management
Kiitos erinomaisesta arvostelustasi John! Tervetuloa uudelleen vierailulle Vaakunaan!
by A verified traveler
Good, clean and standard hotel
Posted 25 Sep 2021 on HotelsGood hotel with everything you need on site. The breakfast / sauna and one of the restaurants is weirdly in another part of the hotel which require a walk and another elevator / stairs -but the rooms are spacious and staff at reception very helpful. No room service though, so beware of getting back late due to your work!
Comment from Hotel Management
11 Oct 2021 by Sanna, Hotel Management
Thank you for your feedback. Nice to hear that you have enjoyed your stay with us. Room service is only available during opening hours. You can also make preorder and the food will be ready in your room. At the reception we have small kiosk if our grocery store is already closed. Welcome again!
by A verified traveler
Posted 23 Oct 2020 on Hotels
by A verified traveler
Ace of base
Posted 7 Oct 2020 on HotelsWindows are thin and the noise from the base could be heard from tye cars driving by
by A verified traveler
Central location, renovation needed
Posted 18 Aug 2020 on HotelsRoom comfortable and spacy, included terrasse. The hotel itself needs renovation.
Parking comfortable in the same building (11 eur).
The hotel itself needs renovation.
by A verified traveler
Great Karelian pies, other than that ok
Posted 12 Aug 2020 on HotelsI loved the fact that they had real Karelian pies and egg butter in the breakfast, some of best ones I've found in hotels anywhere. Other than that it's what these chain business hotels are. Rooms are okay, fairly recently renovated, they're clean, service was ok, check-in and check out quick and the breakfast was a standard average hotel breakfast. Nothing spectacular, but does the job and overall what I expected to get.
Few more minor issues: 1) In the room the pillows were rather uncomfortable (which is of course matter of taste), but on the other hand they often seem to be, I'm suspecting it relates to the fact these types are cheaper. 2) The fact that room thermostat had a very bright green led right across the bed was somewhat annoying as well and made sleeping difficult until I covered it with a shirt (I've seen this in else where as well, which makes me wonder if people who design and build these places actually sleep in the rooms by themselves).
by A verified traveler
Averagely good, no big expectations
Posted 23 Jan 2020 on HotelsGood for those who expect only standard conditions and having a stay for a day or 2.
by A verified traveler
All things considered best choice in Joensuu
Posted 9 Nov 2019 on HotelsThe good: very central, good saunas and hot tub, breakfast is nice, very quiet and cozy rooms.
The bad: had to change rooms because of plumbing issues. Leaky toilet in 1st room, leaky bidet in 2nd. My colleague’s room’s AC was very noisy. Bumpy old pillows. The cleaning person left the trash on my desk twice during the week.
