Ratings based on 24 Verified Reviews

3.9 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Cobble Hill

Posted 18 Mar 2024
Hotel room is quiet and the shower works well. However, the bed cover and rug had stains on them. The hotel is at least 20 minutes from the city centre.
Comment from Hotel Management
21 Mar 2024 by Operations Manager, Hotel Management
Dear Mr Clifford, We appreciate your feedback on the tranquility of our rooms and the functionality of our showers. We strive to provide a restful environment and it's gratifying to hear when guests have a positive experience in these aspects. We take your comments regarding the cleanliness of the bed cover and rug very seriously. Cleanliness is a cornerstone of our service philosophy, and it's apparent that we've fallen short in this instance. Rest assured, we are addressing these oversights with our housekeeping team to ensure our high standards are consistently met. Regarding our location, we understand the distance to the city center may not be ideal for all our guests, and we are exploring ways to enhance our guests' convenience. Whether it involves providing more information on local transportation options or arranging shuttle services, we are actively seeking solutions to improve this aspect of our guest experience. Your honest feedback is invaluable to us as it allows us to improve and continue providing quality service. We hope to have the opportunity to welcome you back for a more seamless and comfortable stay. Blessen VargheseOperations Manager
4 out of 5
by A verified traveler

Posted 9 Jan 2024
Komal was great. Others need training.
Comment from Hotel Management
29 Jan 2024 by Operations Manager, Hotel Management
Dear Mr Suneet, We're delighted to hear about your positive experience with Komal! It's affirming to know that her efforts made a significant impact on your satisfaction. Your feedback regarding the rest of the team is equally important to us. We understand the value of continuous improvement and appreciate your honest critique. Rest assured, we are committed to ensuring our staff receives the necessary training and support to meet and exceed the high standards we set for our customer service. Your experience provides us with valuable insight into where we need to focus our efforts for improvement, and we are taking your comments into serious consideration. If you have any specific suggestions or further details about your interactions, we encourage you to reach out. This information will be greatly beneficial in helping us to refine our training programs and enhance our overall customer service. We look forward to the opportunity to demonstrate the positive changes your feedback has instigated. Blessen VargheseOperations Manager
5 out of 5
by A verified traveler

Posted 27 Oct 2023
Comment from Hotel Management
18 Jan 2024 by General Manager, Hotel Management
Dear Amilcar, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards;Harish KumarCluster General Manager
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Sep 2022 on Hotels
5 out of 5
by A verified traveler from Faridabad

Posted 2 Mar 2022
It was good stay in this hotel.
Comment from Hotel Management
7 Mar 2022 by Harish Kumar , Hotel Management
07 Mar, 2022 Dear Mr Aggarwal, Hi! It was a pleasure having you stay with us at Zone by The Park, Jodhpur. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards,
3 out of 5
by A verified traveler

Nothing specific !

Posted 21 Oct 2021 on Hotels
The hotel is good for staying but it is away from the main town due to which it appears to be in a desolate place with nothing to do nearby if you want to go out of the hotel. It is located in the industrial area which does not appear to be very tourist friendly.
Comment from Hotel Management
26 Oct 2021 by Harish Kumar, Hotel Management
Dear Mr Guest, Hi! It was a pleasure having you stay with us at Zone by The Park, Jodhpur. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Harish Kumar General Manager
2 out of 5
by A verified traveler

Posted 3 Oct 2021 on Hotels
Comment from Hotel Management
6 Oct 2021 by Harish Kumar, Hotel Management
Dear Ms. Chandani, Warm greetings from all the team at Zone by The Park, Jodhpur. On behalf of the management of Zone by The Park, Jodhpur, I would like to thank you for staying with us. At Zone by The Park, Jodhpur we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. We regret the inconvenience caused. We look forward to welcoming you again for another enriching stay soon. Thank you, Harish Kumar General Manager
4 out of 5
by A verified traveler

Comfortable

Posted 22 Aug 2021 on Hotels
Except for the hotel staff, very few guests were following CoVid protocols, which is unfortunate. The breakfast needs to be improved
Comment from Hotel Management
6 Oct 2021 by Harish Kumar, Hotel Management
Dear Mr Govind, Greetings!!! It was a pleasure having you stay with us at Zone by The Park, Jodhpur. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your stay was comfortable during this visit and we have made a note of your comment about protocols, please assured that the is briefed to the concerned team to take corrective actions. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Harish Kumar
5 out of 5
by A verified traveler

Excellent service and hospitality!

Posted 2 Feb 2021 on Hotels
The service was excellent. They gave us an upgrade and the room given was spacious and comfortable. They even arranged for packed breakfast when we had to checkout v.early for a scheduled trip. Overall a memorable stay!
4 out of 5
by A verified traveler

Great Hotel

Posted 15 Mar 2020 on Hotels
it was a comfortable stay ...
Comment from Hotel Management
8 May 2020 by Zone, Hotel Management
Dear Guest, Hi! Thank you so much for sparing your time to rate us. Look forward to the pleasure of welcoming you again in near future. Stay connected, Zone by The Park, Jodhpur
Back to Hotel Details Showing Reviews 1 - 10 of 24 Next