Ratings based on 28 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Staff lacks basic rules of hospitality
Posted 29 Dec 2023 on HotelsGreat view of the fort and a very warm welcome upon checkin. Food was good as well. But the staff lack in basic courtesy and simple rules of hospitality such as - do not call a guest on their room’s phone at 11pm just to ask what time will they check out the next day.
Seriously, do not call a guest at 11pm unless there is a life threatening emergency. Asking them their check out time is not an emergency.
by A verified traveler
Wonderful experience.
Posted 13 Oct 2023 on HotelsWonderful experience! Small boutique hotel in old city - newly renovated. Very comfortable large room with great a/c and wifi. Bathroom was efficient with plenty of hot water. Lovely restaurant on the roof at night with great view of Mehrangarh Fort and Jaswant Thada. Best of all was the attentive and friendly staff who were always ready to help.
by A verified traveler
Posted 28 Jul 2023
Terrible breakfast. Nothing cold to drink...not even cold milk for the cereal. And they try to charge you for it, so be careful. It's worse than any free continental breakfast I've ever seen.
by A verified traveler
Posted 1 Jul 2023 on Hotels
by A verified traveler
Posted 1 Mar 2023
Awesome stay! Our room was clean and the staff was very helpful/attentive. Definitely recommend!
by A verified traveler
Posted 21 Feb 2023
The photos are great in Expedia site and the location is in the heart of the city. Although it is a pure residential zone and the cleanliness is very poor near the hotel. The area is dirty and the roads are too narrow for your car to pass. Need to access through a 3-wheeler Auto. The view from the rooftop is decent.
by A verified traveler
Posted 7 Jan 2023 on Hotels
by A verified traveler
Posted 1 Jan 2023
We really enjoyed our stay at the Kankariya Heritage! We got a lake facing room which was amazing. The staff were extremely nice and friendly.
by A verified traveler
Posted 18 Dec 2022
We stayed in the hotel for 4 nights. We were not given the room for which we paid. They provided us the cheaper room during the stay and didn’t provide any refund for the difference.
by A verified traveler
Posted 8 Dec 2020 on Hotels