Ratings based on 181 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
My husband and I enjoyed the spa package. It’s great and very reasonable in price. The hotel is a bit expensive for condition of rooms. Restaurant and amenities are great!
by A verified traveler
Posted 16 Oct 2024
Warm pools
by A verified traveler
Posted 2 Aug 2024
My favorite place for R&R
by A verified traveler from Whittier
Posted 11 Jul 2024
Took very long to get deposit back
by A verified traveler
Posted 25 May 2024 on Hotels
by A verified traveler
Posted 19 May 2024
The water in pools was always warm and the weather was always over 95 degrees. Staff was not friendly.
by A verified traveler
Posted 16 Mar 2024
Nice weekend getaway property. Great for families with children that can enjoy the water park features and pool.
Comment from Hotel Management
16 Mar 2024 by Eduardo S., Hotel Management
Dear Mitzi,Thank you for your positive feed back, we do appreciate it and will share with the entire staff at Hotel Balnerario San Juan Cosalá. Hopefully you will afford us a new opportunity to welcome you back in our beautifull retreat getaway in Chapala Lake. Warmest regards,
by A verified traveler
Posted 23 Feb 2024
No parking space. Have to walk .
Comment from Hotel Management
3 Mar 2024 by Eduardo S., Hotel Management
Dear Mr. Robert,We thank you for your comments, appreciate the feed back regarding the parking facilities, unfortunatelly as per we are a small hotel with a hugge demand on our water park, the parking spaces seams to be insuficient. Cenatntlly we'd really love to have a parking space for every vehicle that visit us, but this is out off our hands. Hopefully you will undestand this and grant us the opportuity to welcome you back in the near future.Regards from the entire team at Hotel Balneario San Juan Cosalá.
by A verified traveler
Posted 15 Feb 2024 on Hotels
Comment from Hotel Management
21 Feb 2024 by Eduardo S., Hotel Management
Estimada Yolanda,Agradecemos que nos comparta sus comentarios y esperamos tener el placer de recibirles nuevamente en esta su casa.Reciba saludos cordiales de parte de todo el equipo de colaboradores de Hotel Balneario San Juan Cosalá
by A verified traveler
Posted 14 Feb 2024 on Hotels
Comment from Hotel Management
21 Feb 2024 by Eduardo S., Hotel Management
Estimada Yolanda,Agradecemos que nos comparta sus comentarios y esperamos tener el placer de recibirla nuevamente en un futuro cercano.Reciba saludos cordiales de parte de todo el equipo de colaboradores de Hotel Balneario San Juan Cosalá.
