Ratings based on 244 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Verónica Duarte - Assistente Comercial, Hotel Management
Prezada Senhora Nathiane, Obrigada pela avaliação.
by A verified traveler
Posted 20 Apr 2023
A roupa de cama estava suja travesseiro com mal cheiro
E falaram que era pq eu tinha reservado o quarto stand
Comment from Hotel Management
27 Mar 2024 by Verónica Duarte, Assistente Comercial, Hotel Management
Prezada Senhora Rosana, Obrigada por sua avaliação. Atenciosamente,
by A verified traveler
Posted 9 Apr 2023
Beautiful ocean view, close to malls and restaurants etc. cleanliness can be improved as well as have more prepared multilingual staff. limited amenities.
Comment from Hotel Management
27 Mar 2024 by Verónica Duarte, Assistente Comercial, Hotel Management
Prezado Senhor Kamel, Obrigada por sua avaliação. Atenciosamente, Verónica Duarte - Assistente Comercial.
by A verified traveler from San Diego
Posted 26 Oct 2021
The hotel is falling apart i had major issues with my room including bathroom lighting smell etc they took care of everything but it seems like they do not maintain anything i also had an issue with an employee by the name of chagas who refused to confirm an airport transfer claiming that he had no authority to do that seriously it is a liability to have this property in your menu it was a major dissappointment
Comment from Hotel Management
27 Jan 2023 by Caline Oliveira, Hotel Management
Dear Sir José We look forward to the opportunity to welcome you again. You are always very welcome to João Pessoa and to the Hardman Praia Hotel Sincerely – Guest Relations
by A verified traveler
Posted 16 May 2021 on Hotels
Comment from Hotel Management
27 Jan 2023 by Caline Oliveira, Hotel Management
Prezado Senhor Nelson Aguardamos a oportunidade de recebê-lo novamente. Seja sempre muito bem vindo a João Pessoa e ao Hardman Praia Hotel Atenciosamente – Guest Relations
by A verified traveler
Says restaurant open til10pm, but 9pm turned away.
Posted 27 Mar 2021 on HotelsSpotting service. Some good. Some bad.
Says restaurant open til10pm, but 9pm turned away
Comment from Hotel Management
27 Jan 2023 by Caline Oliveira, Hotel Management
Dear Sir Nelsoon We look forward to the opportunity to welcome you again. You are always very welcome to João Pessoa and to the Hardman Praia Hotel Sincerely. – Guest Relations
by A verified traveler
Really needs improvement.
Posted 1 Feb 2021 on HotelsBathroom trash can was really old, rusted and damaged. Completely unacceptable for a hotel with this level as f classification. Still on bathroom, the ceramic tiles grout needs urgent attention.
At the restaurant, no sign plates with juice flavors and desserts. What if I’m allergic to shrimp, how can I identify the appetizers with shrimp, if there’s no plates?
Overall very poor experience. They need to renew and remodel the management techniques.
Comment from Hotel Management
27 Jan 2023 by Caline Oliveira, Hotel Management
Dear Sir.We look forward to the opportunity to welcome you again. You are always very welcome to João Pessoa and to the Hardman Praia Hotel Sincerely .......... – Guest Relations
by A verified traveler from New York
Posted 23 Mar 2020
Great view from the beautiful beach and comfortable rooms. During the Coronavírus moment it is hard and unfair to say anything else.
Comment from Hotel Management
27 Jan 2023 by Caline Oliveira, Hotel Management
Dear Sir Leandro We look forward to the opportunity to welcome you again. You are always very welcome to João Pessoa and to the Hardman Praia Hotel Sincerely .– Guest Relations
by A verified traveler
Posted 2 Jul 2019
Comment from Hotel Management
11 Jul 2019 by Cordialmente – Juliana Rodrigues | Relations, Hotel Management
Prezado, foi um prazer recebê-lo no Hardman Praia Hotel! Agradecemos a sua avaliação, será um prazer recebê-lo mais vezes.
by A verified traveler from João Pessoa Brasil
Posted 30 Aug 2018
This hotel is in the process of re making , the breakfast was absolutely the best I have seen in bradil
Comment from Hotel Management
27 Jan 2023 by Caline Oliveira, Hotel Management
Dear Sir.Thank you for choosing to stay with us and for your comments. Our team will be aware of the compliments. We look forward to the opportunity to welcome you again in João Pessoa and at the Hardman Praia Hotel Sincerely – Guest Relations
