Ratings based on 40 Verified Reviews

4.2 out of 5
87% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Calgary

Posted 29 Apr 2019 on Orbitz
I like the location as it's close to transportation services and entertainment areas. Shopping is also very convenient. The property is well maintained, the rooms are very clean and the housekeeping service is excellent. Also, the Kerren Hotel also has a great buffet breakfast that I really enjoy.
Comment from Hotel Management
3 Jun 2019 by WINNI, Hotel Management
Thank you for your support, we will continue to work hard, welcome you to stay next time!
3 out of 5
by A verified traveler

Overall

Posted 18 Aug 2018 on Hotels
Pleasant
5 out of 5
by A verified traveler

Excellent business hotel !!!!

Posted 21 Apr 2018 on Hotels
Stayed 2 nights. Everything was great; neighborhood, lobby area, clean and large room, fluffy towels and robe, clean and new bathroom, tasty breakfast with many choices, friendly and efficient staff. Hotel is close to many modern shops and restaurants in walking distance including Walmart . It takes about 40 min. by car to and from the airport but well worth the trip. I have stayed other hotels in the same area but this one is much better hotel and will be my place to stay for the next trip.
Comment from Hotel Management
26 Apr 2018 by Ella Ji, Hotel Management
Dear guest，welcome to kerren hotel. Your recognition is our highest praise. Although Kerren is a four-star hotel with 20 years history in Dalian，providing five-star service & facilities is our everlasting target. We are honor that you had a pleasant trip staying in Kerren full of wonderful memories.‘Friends come afar Kerren is your home’We sincerely looking forward your coming again！ For more ,please search http://www.kerrenhotel.com
4 out of 5
by A verified traveler

十分満足できます。

Posted 21 Jan 2020 on Hotels
3泊滞在しましたが、総じて快適に過ごせました。 ウォシュレット便座があるので日本人には有難いです。シャワー圧も十分です。ウェルカムフルーツも有り、エアコンも正常動作します。フロントの方も愛想良く笑顔で対応してくれました。 ただし、近隣の銀帆や東方ホテルに比べると内装が古く感じられるので、今後の改善に期待します。
4 out of 5
by A verified traveler from 東京

Posted 17 Jan 2020
施設は新しくはないけどそれなりに良いです、またスッタフが対応が良いです、レストランもインテリアが素敵です、朝の食事が非常に種類も有り美味しく頂きました。
4 out of 5
by A verified traveler

Posted 2 Dec 2019
きれいでよかったです。
Comment from Hotel Management
5 Dec 2019 by winni, Hotel Management
いつもお世話になります。ご好評いただきて本当にありがとうございます。当ホテルでは皆さまに快適にお過ごしいただくために、頑張ります。またお越しくださいませ。これからよろしくお願いします。
3 out of 5
by A verified traveler

Posted 25 Nov 2019 on Hotels
Comment from Hotel Management
5 Dec 2019 by winni, Hotel Management
亲爱的客人感谢您下榻凯伦饭店，我们会不断提高服务质量让每位客人都有满意的入住体验。
4 out of 5
by A verified traveler from 埼玉

Posted 16 Nov 2019
朝食の種類は多いし、シャワーの水圧も充分(7階)。ただ、バスルームの照明と換気扇が、スイッチが分かれているのに実際は照明のスイッチに合わさっているので、換気扇だけ使う事が出来れば尚良しです。
5 out of 5
by A verified traveler

Posted 7 Nov 2019 on Hotels
Comment from Hotel Management
5 Dec 2019 by winni, Hotel Management
尊敬的客人，真心感谢您给予凯伦饭店满分的好评！我们会继续努力，让您的每一次入住都有满意的体验。
5 out of 5
by A verified traveler

Posted 29 Oct 2019 on Hotels
Comment from Hotel Management
31 Oct 2019 by winni, Hotel Management
亲爱的客人，真诚感谢您给予凯伦满分的好评哟~您对我们的认可是我们最大的动力！小凯会继续加油的~我们希望您在凯伦的每次入住都能有美好的体验~衷心期待您的再次光临~真诚谢谢您！
Back to Hotel Details Showing Reviews 1 - 10 of 40 Next