Ratings based on 40 Verified Reviews
4.5 Room cleanliness
4.8 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2020
Perfection. Perfect location, lovely room in a stunning courtyard and garden.
Staff were super friendly and gave me advice on getting around (and gave me lots of water as they were worried about me on my long onward train ride!)
Comment from Hotel Management
8 Jan 2020 by Mia, Hotel Management
thank you ！
i'm very glad you have a nice stay in our hotel.
by A verified traveler
An original, classic design inside the old walls
Posted 26 Oct 2019 on HotelsI booked this to stay within the old city walls and in the old city itself. The hotel IS an old (original) classic design as was the room with one vast family sized bed (for just me). The facilities were fine, the wifi was good, the ambience was very definitely "old town", all of which was within easy walking distance. Breakfast was included and my western choice was served with a smile. I tried to have dinner there, but the power was playing up (hey - it's 200 years old or some such). The room has air-con/heating, so fine for summer or winter stays. the only thing i missed was a room fridge (and this is only because I need to keep my insulin in it - but it was autumn and "fresh" outside at night, so not the end of the world at the time of my stay). Ice was quickly provided on request (for my whisky night cap). The receptionist went out of her way to help with ALL requests. Thoroughly recommended.
Comment from Hotel Management
26 Oct 2019 by Mia, Hotel Management
thanks for your comment
by A verified traveler
Posted 23 Oct 2019 on Hotels
Comment from Hotel Management
23 Oct 2019 by mia, Hotel Management
thanks for your comment
by A verified traveler
Lovely place with excellent service
Posted 9 Sep 2019 on HotelsLovely place, excellent and kind service attending to all our needs. We loved the warm evenings at the Courtyard. The only, very small minus was the super hard bed - by the third night we were quite used to that also.
Comment from Hotel Management
10 Sep 2019 by Mia, Hotel Management
thanks for your recommend！
by A verified traveler
Worth the stay
Posted 30 Apr 2019 on HotelsGreat Location and a great value. The rooms are very large and the hotel is amazing with several courtyards to escape the madness of the touristy streets.
Mia is a great help recommending places to see and eat.
Comment from Hotel Management
1 May 2019 by Mia, Hotel Management
thanks for your recommend
by A verified traveler
Posted 27 Mar 2019 on Hotels
Comment from Hotel Management
27 Mar 2019 by Mia, Hotel Management
thanks for your recommend！
by A verified traveler
A good choice
Posted 7 Mar 2019 on HotelsVery nice place and great welcome
Comment from Hotel Management
8 Mar 2019 by Mia, Hotel Management
thanks for your recommend！
by A verified traveler
5 Days of enjoyment , "Highly Recommend "
Posted 17 Feb 2019 on HotelsHighly Recommend this Hotel, traditional Chinese atmosphere. Staff is very friendly and accommodating. I read some of the bad reviews and feel they are unjust. This is China and things are expected to be different than where your from. It does not mean they are bad, just different it's their Culture.
We visited in the winter and still enjoyed the open homeyness of the court yards. The location is good, it's close to the busy streets yet not as crowded and is quiet.
It is close to the South Gate and easy walk to shopping outside the wall.
If I ever get the opportunity to return this is the place I want to stay.
We spent 5 enjoyable days there.
Comment from Hotel Management
19 Feb 2019 by Mia, Hotel Management
thanks for your very high comment！
by A verified traveler
Nice Location
Posted 6 Aug 2018 on HotelsThis is a nice hotel with a good restaurant.
Comment from Hotel Management
7 Aug 2018 by Mia, Hotel Management
thanks ！we will continue try our best to do well.
Recommended
for Everyoneby A verified traveler from Ottawa, Canada
Wonderful all-around stay.
Posted 29 Jul 2018We had a great stay. Staff was very friendly and helpful. The location is good in a quieter part of the old city. They created in their courtyard a cozy and peaceful environment, combining traditional Chinese stay and good comfort for the travellers. Rooms are clean but simple with traditional Chinese hard beds. Bathrooms were clean, but shower is in the washroom itself (not separate) which was ok for us. All in all, an excellent stay in one of our favourite cities in China - a perfect resting place after visiting the old city, and surrounding temples and houses. Very much in keeping with the flavour of Pingyao.
Comment from Hotel Management
29 Jul 2018 by Mia, Hotel Management
thanks for your kind comment
