Ratings based on 278 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Novi
Posted 17 Nov 2024
早餐用餐环境极差，冷气吹的饭菜都凉了，音乐很噪音，让吃饭环境不舒适，像野外Party似的。负责早餐入场的冯氏，居然不看前台发给餐厅的关于我们调整房间的报告，连续三天麻烦我们去前台再做调整。
Comment from Hotel Management
19 Nov 2024 by Damon, Hotel Management
感谢您入住静安昆仑大酒店并分享您的入住体验，您所提到的服务问题我们非常重视，感谢您所指出我们的不足，我们会和相关部门同事进一步沟通以改善服务质量，让每一位客人时时刻刻感受到静安昆仑大酒店纯正的待客之道。期待您的再次光临。
by A verified traveler
Posted 23 Oct 2024
So many dining choices in the area, easy transportation, staffs are polite etc…
Comment from Hotel Management
25 Oct 2024 by 酒店运营团队, Hotel Management
Thank you so much for sharing your amazing experience with us! We are glad to hear you have enjoyed our gym, service and rooms! We hope to see you again soon!
by A verified traveler
Posted 5 Oct 2024
Excellent hotel right near the subway and shopping areas
Comment from Hotel Management
6 Oct 2024 by 酒店运营团队, Hotel Management
Thank you for taking your time to share your experience with us! We are glad to hear you have enjoyed our amazing location. I will definitely share your comments with our team, to ensure we provide we offer the best service all the time!
by A verified traveler
Posted 15 Sep 2024
Rooms smelled horrible. Cigarettes were clearly smoked in the non-smoking rooms.
Comment from Hotel Management
24 Sep 2024 by 酒店运营团队, Hotel Management
Thank you for your review of the issue with your guest room. I often times utilize guest reviews to assess insights within our hotel operations and I have reviewed your feedback with the hotel team and we are now actively taking steps to freshen our guest rooms. I appreciate your time in reviewing our hotel and look forward to seeing you during your next visit
by A verified traveler
Posted 11 Aug 2024
Comment from Hotel Management
12 Aug 2024 by luna, Hotel Management
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.
by A verified traveler
Posted 30 Jul 2024
Comment from Hotel Management
12 Aug 2024 by luna, Hotel Management
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.
by A verified traveler
Posted 27 Jul 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by luna, Hotel Management
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.
by A verified traveler
Posted 14 Jul 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by luna, Hotel Management
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.
by A verified traveler
Perfect stay in French Concession
Posted 23 Jun 2024 on HotelsI have been visiting Shanghai for months at a time since 2012. This hotel, which used to be a Hilton, can’t be beat. It is large, luxurious, has good restaurants, plus a little cafe/coffee area with pastries & sandwiches - an excellent gym, spa and pool. Everyone speaks enough English to communicate and are very friendly, and room views spectacular!
The location is excellent if you are interested in being in the Jing ‘An and French Concession area. Walking distance to all the top luxury stores & the temple - several other hotels with additional dining options - along with local restaurants.
First visit? I always recommend staying at the Hyatt, Peninsula or Waldorf on the Bund first, to get the amazing views and ultimate SH experience. But when you are done with that, you really want to spend a few days based in the French Concession where East meets West - think of it as the SoHo/Village of Shanghai. Lots of music, dining options, small galleries, soooo many coffee places and western food options including Italian, American and Mexican - and French. IAPM Mall also great!
For an evening out, go to Heyday Jazz Bar in the Concession for their 9:30pm first set after dinner. You will love it. And if you don’t already know, download Smart Shanghai app. Sort of the Yelp of SH. Look up restaurants, nightlife and more - in English.
Have fun! Kunlun Jing ‘An hotel is a great base for your time in The Concession - about 15 min DiDi (Uber) ride from The Bund - due west.
Comment from Hotel Management
24 Jun 2024 by luna, Hotel Management
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.
by A verified traveler
Posted 22 Jun 2024
OLD OLD HOTEL
Comment from Hotel Management
24 Jun 2024 by luna, Hotel Management
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with guest room. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.
