Ratings based on 15 Verified Reviews

4.5 out of 5
80% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Australia

Posted 9 May 2019
Very friendly staff, designed room, perfect! Also provide free drinks and snacks everyday. would come back again if visit Shanghai again!
Comment from Hotel Management
29 May 2019 by 豆奶, Hotel Management
thank u very much for your comments.welcome to drama next time
5 out of 5
by A verified traveler from Singapore

Posted 8 Mar 2019
This is a fantastic hotel. I read the reviews before I booked it and several of the reviewer had appreciated the "attention to detail" and the super helpful staff. I am glad to say that those points were super accurate. The place is super clean, beautifully and tasefully decorated, rooms are big and super comfortable, breakfast is perfect. Basically, I dont see where they can be better. As a business traveler you desire to get such a hotel everytime. By the way, the location of the hotel is right opposite to St. Regis on Beijing West road. I was actually supposed to stay at St. Regis, but had to change to The Drama....no complaints though. Overall, it is a hotel where the amenities and room are that of a five star hotel and the staff makes you feel like you are in a 7 star hotel.
Comment from Hotel Management
13 Mar 2019 by quentin, Hotel Management
We are honored that you have given such a high evaluation to the hotel, and we will surely give you more surprises when you come next time
5 out of 5
by A verified traveler

Posted 3 Dec 2018
This place had a very artsy feel to it, and the staff pays close attention to filling every room with little details that make it very visually appealing and different.
Comment from Hotel Management
8 Dec 2018 by Viola, Hotel Management
Hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

great

Posted 24 Oct 2017 on Orbitz
Pros: location is great, cute interior design
Cons: nothing
had the "night" room. Was a bit too dark. Will request a brighter room for work next time.
3 out of 5
by David

Need function in addition to all the theming

Posted 24 Oct 2017 on Hotels
It's a boutique hotel that is trying hard with form, but missing a lot of the function. I had to check out after one night, because I learned that the whole building either has AC or heat. And they switched over to heat a week ago. My room was 78, and I couldn't turn on the AC. Individual temp control is a dealbreaker for thisnlevel of hotel. I hope they get this fixed, otherwise I don't recommend coming in a temperature shoulder season. Other little things made it less comfortable. It was all about design, but then functional things like a light in front of the sink mirror is needed (it was above and behind me, so I had a dark shadow on my face trying to get ready), mildew smell (probably from it being warm and damp), no drawers for clothes. I can tell they're trying. I hope they get there.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Such a nice hotel with considerate staffs

Posted 28 Sep 2017
Pros: Staff, furnitures, decorations
This hotel located in downtown but really quiet in the room. It is fun to find your room by the hint on your room key. I love all the decorations in lobby as well as in the room, especially all furnitures are like from Tom Dixon. During the stay, they also provided candies(chocolate) and soup for ladies which made me feel like home. Highly recommend! Will stay in this hotel again next time when I stop by Shanghai.
Comment from Hotel Management
29 Sep 2017 by Luna, Hotel Management
Wow ~ thank you very much for your kindness to us. It is our greatest wish that you can feel the warmth of family. We look forward to your next stay
5 out of 5
Recommended
for Everyone
by A verified traveler from san francisco

Surprise to every detail

Posted 20 Sep 2017
This little hotel hidden in center of Shanghai is full of surprises. Superb service. Highly recommend to any traveler.
4 out of 5
by Josh

This traveler left a rating score only Posted 20 Jul 2017 on Hotels
4 out of 5
by Leung

This traveler left a rating score only Posted 23 Jun 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2019 on Hotels