Ratings based on 37 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
convenient
Posted 28 Oct 2021 on HotelsRight opposite a shopping mall
Comment from Hotel Management
27 May 2023 by Caesar, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. About the temperature we are sorry that your experience did not meet your expectations. please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Welcome to choose our hotel again!
by A verified traveler from Vancouver, Canada
Posted 8 Jan 2020
The hotel was very nice, very clean and excellent value. As a westerner on a business trip, I want a clean, bright room, smooth check-in and some choices at the breakfast buffet. Wanda Realm delivered on all.
My only complaint was that our room was too hot at night (24 degrees) and the AC was turned off for the season, so could not cool down. Hotel staff opened the window on our second night, which helped a little. In fairness, it was 20 degrees outside at the end of December, so very unseasonably warm.
Comment from Hotel Management
9 Jan 2020 by Wanda Realm Jinhua, Hotel Management
Dear Guest,
Thank you for taking the time to tell us about your experience at our hotel. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. About the temperature we are sorry that your experience did not meet your expectations. please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
Welcome to choose our hotel again!
by A verified traveler
Room service
Posted 21 Dec 2019 on HotelsRoom service was lackluster. I ordered a club sandwich and they failed to tell me they were out of chicken. Instead they sent me the sandwich with everything but the chicken. When I complained to the front desk, their solution was to refund less than half the cost of the meal. I did not eat the sandwich and it was not what I ordered so they should have refunded 100%.The language barrier was the problem and why I gave up.
Comment from Hotel Management
8 Jan 2020 by Wanda Realm Jinhua, Hotel Management
Dear guests, thank you for choosing to stay in jinhua fuli wanda realm hotel and sharing your stay experience. On behalf of the hotel, I would like to extend our sincere apologies to you for any unpleasantness. As for the room service and language barrier problem you mentioned, it has been reported to the F&B and FO department and has been dealt with. "Know what you need, feel safe and secure" is our hospitality principle. We sincerely look forward to welcoming you to stay at jinhua fuli wanda realm hotel again.
by A verified traveler
Awesome Rooms!
Posted 26 Jan 2019 on HotelsI booked the standard room but it felt more like an upgraded suite. Maybe it actually was and I didn't know it, but it had a separate living space and bedroom space (no door thofib) that was really nice. A beautiful hotel in general, staff had decent English skills. Breakfast is pricey but a great selection and of course convenient. I would stay here again for sure.
Comment from Hotel Management
27 May 2023 by Caesar, Hotel Management
Dear guests, thank you for choosing to stay in jinhua fuli wanda realm hotel and sharing your stay experience. On behalf of the hotel, I would like to extend our sincere apologies to you for any unpleasantness. As for the room service and language barrier problem you mentioned, it has been reported to the F&B and FO department and has been dealt with. "Know what you need, feel safe and secure" is our hospitality principle. We sincerely look forward to welcoming you to stay at jinhua fuli wanda realm hotel again.
by A verified traveler
Posted 26 Dec 2018 on Hotels
Comment from Hotel Management
27 May 2023 by Caesar, Hotel Management
尊敬的宾客您好，非常感谢您对于酒店的喜爱，很高兴酒店的餐饮服务及住宿体验令您在此有一段愉快的入住经历。对于每位宾客，我们始终竭尽全力提供完善服务，以更完善的细节为您提供完美的入住享受。“知所需，心安为嘉”是我们秉承的待客之道，衷心的期待您再次下榻金华富力万达嘉华酒店。
by A verified traveler
Great hotel.
Posted 15 Dec 2018 on HotelsFavorite place to stay. Great service and love the food and shopping right around the corner.
Comment from Hotel Management
27 May 2023 by Caesar, Hotel Management
Dear guests, thank you for choosing to stay in jinhua fuli wanda realm hotel and sharing your stay experience. On behalf of the hotel, I would like to extend our sincere apologies to you for any unpleasantness. As for the room service and language barrier problem you mentioned, it has been reported to the F&B and FO department and has been dealt with. "Know what you need, feel safe and secure" is our hospitality principle. We sincerely look forward to welcoming you to stay at jinhua fuli wanda realm hotel again.
by A verified traveler
Posted 7 Dec 2018
Comment from Hotel Management
27 May 2023 by Caesar, Hotel Management
Dear guests, thank you for choosing to stay in jinhua fuli wanda realm hotel and sharing your stay experience. On behalf of the hotel, I would like to extend our sincere apologies to you for any unpleasantness. As for the room service and language barrier problem you mentioned, it has been reported to the F&B and FO department and has been dealt with. "Know what you need, feel safe and secure" is our hospitality principle. We sincerely look forward to welcoming you to stay at jinhua fuli wanda realm hotel again.
by A verified traveler
Posted 9 Nov 2018 on Hotels
Comment from Hotel Management
27 May 2023 by Caesar, Hotel Management
Dear guests, thank you for choosing to stay in jinhua fuli wanda realm hotel and sharing your stay experience. On behalf of the hotel, I would like to extend our sincere apologies to you for any unpleasantness. As for the room service and language barrier problem you mentioned, it has been reported to the F&B and FO department and has been dealt with. "Know what you need, feel safe and secure" is our hospitality principle. We sincerely look forward to welcoming you to stay at jinhua fuli wanda realm hotel again.
Recommended
for Everyoneby A verified traveler
Posted 16 Oct 2018
Good hotel location, next to shopping mall. Breakfast is a good spread of local and western cuisine.
by A verified traveler
very nice
Posted 6 May 2018 on Hotelstidy and clean，very nice expence in hotel，the staff is also very nice，I will back later
