Ratings based on 570 Verified Reviews

3.9 out of 5
74% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 23 Nov 2024
The location is fantastic but given the premium in price we expected more than a good location and what’s offered by a typical model. The cleanness was disappointing, we saw a dirty sock left behind the stool and hidden spots remain uncleaned.
5 out of 5
by A verified traveler from West Hobart

Posted 13 Oct 2024
The ease of parking right near our room and the easy check in process and friendliness of the staff
5 out of 5
by A verified traveler

Posted 24 Sep 2024
I have stayed here for work (this time) and pleasure (several times). The beds, the staff, the location - it is by FAR the best place to stay in the Snowy Mountains - in all seasons. I'll be back for sure.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Sep 2024 on Hotels
5 out of 5
by A verified traveler

Posted 2 Sep 2024 on Lastminute
Great service. Rooms are nice and modern!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Aug 2024 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Aug 2024 on Wotif
4 out of 5
by A verified traveler from Stanhope Gardens

Posted 28 Jul 2024
It is very convenient and clean to stay. The staff members were all very friendly. Breakfast was consistently good as we stayed there for 5 nights. The room cleaning was done very well daily. The only comment we had is the bed/mattress is too soft for us, not hard type, so kinda hard to sleep during the nights. Could be due for a mattress change. Otherwise, everything is prefect.
5 out of 5
by A verified traveler

Posted 19 Jul 2024
As I've already filled out the online form, the checkin process was very quick. The room is very modern and clean. They offered a free drying room, which is very handy if you're going to the snow mountains. Plenty of parking in the 2 small carparks and the overflow carpark across the street. We also parked in the medical centre carpark which was better than the overflow as it wasn't muddy. Breakfast was a good selection of hot & cold items. We tried out both the Overflow and Clancys restaurants for dinner, and rate the food 5 stars. The location is so convenient as we walked to the nearby shops and even walked to Woolies, as parking around there is a nightmare during the school holiday snow season. All in all, we've found a gem and will definitely come back.
5 out of 5
by A verified traveler

Posted 14 Jul 2024
Very welcoming staff, cleaner room. Highly recommended.