Ratings based on 24 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jan 2019
Nice hotel with a great view of Kinmen. Situated just off the main road, it is quiet and quaint and very calming. We would definitely be back to stay there again.
Comment from Hotel Management
7 Jan 2019 by river kinmen, Hotel Management
Thank you for your like. We are looking forward to seeing you again.
Recommended
for Everyoneby A verified traveler
Posted 23 Jul 2018 on Orbitz
Front desk staff are helpful.
Breakfast cafe..Staff are efficient..Cafe is clean and tidy. Foods are fine.
Not happy with the room's bathroom..Stain on the bathroom floor..Toilet dirty.
Comment from Hotel Management
24 Jul 2018 by Chiu, Hotel Management
Thank you for your feedback. We will improve our shortness. We're glad that you like our breakfast and service. Looking forward to seeing you again.
by A verified traveler
Posted 7 Jun 2018
The room was, clean, comfortable and reasonably well-appointed. Staff were especially helpful. Buffet breakfast was excellent. The walk into Jincheng is a bit over one km.
Comment from Hotel Management
22 Jun 2018 by Chiu, Hotel Management
Thank you for your comment. We're glad that you like our room and service. Looking forward to seeing you again.
by A verified traveler
Posted 15 Mar 2024 on Hotels
Good
by A verified traveler
住個回憶
Posted 8 Feb 2024 on Hotels113/2/6-8日（上次來是26年前）
好像只有2組客人入住
很清幽
早餐已經盡量能讓我們能吃飽
辛苦啦
by A verified traveler
Posted 4 Jun 2023 on Hotels
Comment from Hotel Management
7 Jun 2023 by Hotel river kinmen, Hotel Management
您好:真的非常感謝您給我們這麼好的評價！您的肯定與支持，讓我們更有信心提供更優質的服務給我們的每位旅客，再次感謝您的肯定也歡迎您能再度蒞臨。謝謝您！
by A verified traveler
Posted 19 Apr 2023 on Hotels
Comment from Hotel Management
24 Apr 2023 by 游先生, Hotel Management
您好:真的非常感謝您提供的寶貴意見,也很抱歉讓您有不愉快的感受,我們定會再加強員工的教育訓練,也歡迎您再度蒞臨。謝謝您!
by A verified traveler
普普通通
Posted 14 Mar 2023 on Hotels地點不錯，備有停車位！
硬體設備及服務就是中規中矩，但櫃檯人員如果可以多點「服務熱誠」會更好！感覺櫃檯人員對直客的態度跟對領隊一樣～
Comment from Hotel Management
21 Mar 2023 by Hotel river kinmen, Hotel Management
您好:真的非常感謝您提供的寶貴意見，也很抱歉讓您有不愉快的感受，我們定會再加強員工的教育訓練，提昇服務品質與服務熱忱，也歡迎您再度蒞臨。謝謝您！
by A verified traveler
非常失望
Posted 6 Jun 2022 on Hotels在這裡住宿三晚，第二晚開始晚上非常非常的吵，隔壁316，晚上12點吵到完全睡不著覺，多次去電櫃檯、卻沒有得到妥善的回應，櫃檯人員完全置之不理，非常失望。夜班櫃檯服務人員的服務品質很差。
Comment from Hotel Management
14 Jun 2022 by River Kinmen, Hotel Management
您好:真的非常感謝您提供的寶貴意見,對於住宿期間造成您的不悅，我們感到十二萬分的抱歉！我們定會加強櫃檯人員的教育訓練，提供更好的服務，您的批評與指教是我們改進的動力，也歡迎您再次蒞臨，希望能有機會能再為您服務。謝謝您！
by A verified traveler
Posted 8 Mar 2021
距離景點、機場近，飯店設施乾淨
