Ratings based on 42 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Aug 2024
Clean, frendly staff
5 out of 5
by A verified traveler from calgary

Posted 2 Jun 2024
Excellent service and food,
Comment from Hotel Management
4 Jul 2024 by Youth, Hotel Management
Dear guest,Thank you for choosing to stay at Shangri-La Jinan, we are pleased to know that you enjoyed your stay with us and your feedback is well received. We look forward to welcoming you back to the city for your next trip.
5 out of 5
by A verified traveler

Posted 20 Feb 2024
Clean, beautiful, easy to find everything.
5 out of 5
by A verified traveler from Adrian, MI 49221, USA

Posted 21 Oct 2023
I recovered my lost passport with the hotel staff’s help. Very much appreciated!!!
4 out of 5
by A verified traveler

Posted 11 Oct 2023
Location
5 out of 5
by A verified traveler

Posted 12 Aug 2020 on Hotels
It is very good
5 out of 5
by A verified traveler

Superb Shangri-La in Jinan

Posted 29 Oct 2019 on Hotels
Excellent location. Has commanding view over a large plaza, which is just next to Jinan's famous Baotu Spring. Great hotel with excellent service and physical facilities.
Comment from Hotel Management
3 Dec 2019 by Selina , Hotel Management
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Shangri-La hotel, Jinan. Our hotel is located in the center of the city ,nett to Baotu Spring , Daming Lake and other famous scenic spot.We are very glad to know that our service helped in making your visit enjoyable. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jul 2019
5 out of 5
by A verified traveler

Posted 14 Jun 2019
Excellent location with clean, friendly and helpful English Speaking staff. Breakfast has a lot of variety with excellent quality.
Comment from Hotel Management
17 Jun 2019 by lisa , Hotel Management
Dear guest ,Thank you for taking the time to share your feedback regarding your recent stay with us at shangri-la hotel,Jinan.We are very glad to know that our staff and service helped inmaking your visit enjoyable. we look forward to welcoming you back in the near future. Thank you!
5 out of 5
by A verified traveler

Posted 25 May 2019 on Travelocity
Comment from Hotel Management
27 May 2019 by lisa , Hotel Management
Dear Guest,Thank you for your stay with us at Shangri-La Hotel,Jinan.We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantlyimprove our quality even further as we hope to exceed overand beyond our guest expectations. Thank you!Thank you once again, we look very much forward towelcoming you back in the future. Thank you!