Ratings based on 398 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Alfian Adriansyah, Hotel Management
Dear Rod,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alfian AdriansyahAssistant Director of Guest Experience & QualityMovenpick Resort & Spa Jimbaran Bali
by A verified traveler from Surrey
Posted 17 Sep 2024
i liked the outdoor area and shopping . although i asked to have my hot water in my shower fixed. it did not get resolved. my hot water was luke warm at best.
Comment from Hotel Management
20 Sep 2024 by Alfian Adriansyah, Hotel Management
Dear Sharon,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Alfian AdriansyahAssistant Director of Guest Experience & QualityMovenpick Resort & Spa Jimbaran Bali
by A verified traveler
Posted 3 Sep 2024
Awesome central location. Phenomenal facility for families. Extremely kid friendly. Staff very polite, friendly and attentive
Comment from Hotel Management
7 Sep 2024 by Alfian Adriansyah, Hotel Management
Dear Kathy,We very much appreciate your comments regarding your stay at the Mövenpick Resort and Spa Bali.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcoming you again in the near future. Stay safe!Sincerely,Alfian AdriansyahAssistant Director of Guest Experience & QualityMovenpick Resort & Spa Jimbaran Bali
by A verified traveler
Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by Alfian Adriansyah, Hotel Management
Dear Louise,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alfian AdriansyahAssistant Director of Guest Experience & QualityMovenpick Resort & Spa Jimbaran Bali
by A verified traveler
Posted 20 Aug 2024
The beach nearby is dirty but location is good. See some pesticides in the room and in the building. Services dood enough
Comment from Hotel Management
30 Aug 2024 by Alfian Adriansyah, Hotel Management
Dear Richard,We very much appreciate your comments regarding your stay at the Mövenpick Resort and Spa Bali.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcoming you again in the near future. Stay safe!Sincerely,Alfian AdriansyahAssistant Director of Guest Experience & QualityMovenpick Resort & Spa Jimbaran Bali
by A verified traveler
Posted 14 Aug 2024
I did not like that I signed up for a pool view and did not receive it.
Comment from Hotel Management
30 Aug 2024 by Alfian Adriansyah, Hotel Management
Dear Ta-Seti,Thank you for taking the time to tell us about your experience at the Mövenpick Resort & Spa Jimbaran Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Alfian AdriansyahAssistant Director of Guest Experience & QualityMovenpick Resort & Spa Jimbaran Bali
by A verified traveler
Posted 2 Aug 2024
Fabulous hotel offering excellent service. We really enjoyed our stay here and all of the facilities.
Comment from Hotel Management
30 Aug 2024 by Alfian Adriansyah, Hotel Management
Dear JENNIFER,We very much appreciate your comments regarding your stay at the Mövenpick Resort and Spa Bali.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcoming you again in the near future. Stay safe!Sincerely,Alfian AdriansyahAssistant Director of Guest Experience & QualityMovenpick Resort & Spa Jimbaran Bali
by A verified traveler
Posted 16 Jul 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by Alfian Adriansyah, Hotel Management
Dear Dharta,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alfian AdriansyahAssistant Director of Guest Experience & QualityMovenpick Resort & Spa Jimbaran Bali
by A verified traveler
Posted 15 Jul 2024
location was not good very limited access to transport to beach . Also staff communication was not good on what they promise at check in I was a VIP member and also a memeber of accor group
Comment from Hotel Management
30 Aug 2024 by Alfian Adriansyah, Hotel Management
Dear Anjani,Thank you for taking the time to tell us about your experience at the Mövenpick Resort & Spa Jimbaran Bali. I am sorry that your check in experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem as we strive to provide a superior service experience for every customer and your feedback is very important to us to prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Alfian AdriansyahAssistant Director of Guest Experience & QualityMovenpick Resort & Spa Jimbaran Bali
by A verified traveler
Posted 9 May 2024
Wonderful family friendly property.
