Ratings based on 48 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Peterborough Ontario
Posted 19 Jan 2020
The property itself is lovely. The staff are very nice. It is relaxing and quite quiet. The food is good.
by A verified traveler
Posted 5 Jan 2020 on Hotels
by A verified traveler
Posted 29 Sep 2019
Excellent snorkling and diving! Unfortunately this hotel does not have their own diving school and we had to go their neighbours, Memories. Facilities (pool, beach chairs) were food, service at reception was not good; no explanation of the available services/facilities. Also, it was not possible to get a bottle of water, big or small. We also dive, which means hydrating is very important. Since we did boat dives, going to a bar for some cups of water is not convenient. Water should be made easily available. We hardly drink alcohol or soft drinks, therefore a bottle of water should not be a problem.
Also, you get a lot of plastic cups and straws when getting drinks. A lot of those, ended up at the beach/ shoreline. Recycling/more eco friendly methods would be nice.
Furthermore, the state of our room was not good; it was dated and not clean: there was an ant nest and there was chewing gum on my bedboard. The pillows did not smell fresh but used. The AC was not working properly. We got a special and cheap offer, so we did not complain. If we did not have the special offer, this would not have been acceptable. Also, there was no ATM available and the nearest is in a town several KM’s walkingdistance. One should be made available in the hotelZ
Comment from Hotel Management
4 Oct 2019 by Villa Tropico, Hotel Management
We are very sorry to hear you did not have a good time in our resort. We hope we can have the chance to prove ourseleves in the future. Regards
by A verified traveler
Posted 9 Jul 2019
Comment from Hotel Management
13 Jul 2019 by Daniel, Hotel Management
Gracias por su voto!
by A verified traveler
Lovely place
Posted 17 Jun 2019 on HotelsComment from Hotel Management
24 Jun 2019 by HOTEL, Hotel Management
Thank´s for your feedback!
We apreciatte your coments!
by A verified traveler
Posted 28 May 2019
The staff was very polite and friendly. The surrounding were beautiful and peaceful.
Comment from Hotel Management
29 May 2019 by Daniel, Hotel Management
Thanks so much for your opinion dear Luis.
by A verified traveler
Posted 24 Mar 2019
Comment from Hotel Management
15 Apr 2019 by Daniel, Hotel Management
Thanks so much for your excellent evaluation.Regards
by A verified traveler
Posted 10 Mar 2019
Comment from Hotel Management
15 Apr 2019 by Daniel, Hotel Management
Thanks so much for your positive evaluation.Regards
by A verified traveler from Salt Spring Island
Posted 9 Mar 2019
Extensive grounds and beach are extremely well maintained. Too many broken beach chaise longues. Front desk staff not very helpful and we were given no information about the little things. Very disappointed that snorkelling gear was not available as all websites had indicated. Hobie cat sailing was fun; food was varied and overall good except one beef entree at El Criollo. Quiet, relaxed, unpretentious and eminently inexpensive.
Comment from Hotel Management
11 Mar 2019 by Daniel, Hotel Management
Dear guest , thanks for this review. We will take your considrations into account. We really hope to have you back home really soon, Regards,
by A verified traveler
Posted 2 Mar 2019
Great little resort clean tidy grounds, lovely beach but by far the best is the staff here, absolutely everyone is so friendly, smiley and a great credit to Villa Tropico
Comment from Hotel Management
4 Mar 2019 by Daniel, Hotel Management
Thanks for your lovely review dear guest. We really hope to see you soon among us.
Regards from Villa Tropico
