Ratings based on 417 Verified Reviews

4.1 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Oct 2023 on Orbitz
Everything was excellent; staff, cleanliness, quality of room.
4 out of 5
by A verified traveler

Posted 27 Nov 2021 on Hotels
Big room, big bath for hot springs water... Nice.. Little expensive
5 out of 5
by A verified traveler

Posted 24 Jan 2020 on Hotels
awesome place
5 out of 5
by A verified traveler

Nice hotel, great location

Posted 2 Jan 2020 on Hotels
Hotel was nice and comfortable. Nicely designed, and location was great. The 2 only bad thing is the breakfast and the lack of sound-proofing. There was nothing very much to eat, just some wrap and breads. On sound-proofing, we could hear people talking in the corridor, and water going down the pipes. Being a hot spring hotel with a hot spring tub in every room, there was lots of water noise through the night!
5 out of 5
by A verified traveler

perfect stay for hot spring and more

Posted 24 Dec 2019 on Hotels
spacious room and public space, interesting free activities like shrimp fishing and hot spring, coupons at cafe and unlimited supply of freshly ground coffee, definitely will come again
4 out of 5
by A verified traveler

Washroom

Posted 8 Oct 2019 on Hotels
Overall it is good experience. But suggested to have partition in btw the place to take bath, to go toilet, and to do hotspring. What we stay is 4 people rooms.
4 out of 5
by A verified traveler

Posted 23 Aug 2019
Comment from Hotel Management
12 Sep 2019 by Iam, Hotel Management
感謝您的入住~歡迎下次再度蒞臨九號溫泉旅店
5 out of 5
by A verified traveler

New hotel with great location

Posted 19 Jun 2019 on Hotels
Relatively new hotel within walking distance for street food.
Comment from Hotel Management
24 Jun 2019 by Ian, Hotel Management
謝謝您的光臨
5 out of 5
by A verified traveler

New hotel with great location

Posted 19 Jun 2019 on Hotels
The hotel is fairly new and within walking distance for street food.
Comment from Hotel Management
24 Jun 2019 by Ian, Hotel Management
謝謝您的光臨
4 out of 5
by A verified traveler

Posted 18 Apr 2019 on Hotels
The guestroom's bathroom floor was not well-designed so after showering, the water seeped onto the bathroom floor. The room was comfortable but the bed was a bit soft though. It was nice there was a coffee machine for guests in the lobby.
Comment from Hotel Management
13 Jun 2019 by Alba, Hotel Management
Thanks for your feedback , We're looking forward to having you here again.
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