Ratings based on 987 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
16 Aug 2024 by 礁溪捷絲旅, Hotel Management
親愛的Ya Hui貴賓，您好 !感謝您選擇入住捷絲旅宜蘭礁溪館並撥冗評分，您的回饋與肯定正是我們不斷提升服務品質的最大動力，衷心期待您下一次的到訪，給予我們再次為您服務的機會。敬祝 順心安康捷絲旅 宜蘭礁溪館駐店經理 Abby Shih 石真綺 敬上
by A verified traveler from Cerritos
Posted 16 Jun 2024
Comment from Hotel Management
18 Jul 2024 by 捷絲旅礁溪館, Hotel Management
親愛的 Jeff 貴賓，您好 !感謝您選擇入住捷絲旅宜蘭礁溪館並撥冗評分，您的回饋與肯定正是我們不斷提升服務品質的最大動力，衷心期待您下一次的到訪，給予我們再次為您服務的機會。敬祝 順心安康捷絲旅 宜蘭礁溪館駐店經理 Abby Shih 石真綺 敬上
by A verified traveler
Posted 13 Apr 2024
We were given a 4 bedder instead of 2. And there is an attached hot spring bath. Whoa… it’s very relaxing to soak in the hot spring after a long day of traveling. The staff were super friendly n caring.. they help us to bring our luggage’s out during the earthquake on 3/4/2024.. very safe indeed as their emergency power cut in very fast. In the midst of chaotic, they didn’t forget to offer us another 2 bottles of mineral water during the check out.
Comment from Hotel Management
25 Jun 2024 by Just Sleep JiaoXi, Hotel Management
Dear Yeo,Thank you for choosing to stay at Just Sleep during your recent trip and giving your great compliments, which we have shared immediately. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Cheers,Abby ShihResident Manager, Just Sleep
by A verified traveler
Posted 7 Apr 2024
My family really enjoyed our stay at this hotel. Breakfast was really good, service crew was friendly and helpful. I would definitely consider staying here again if I am in Yilan / Jiaoxi.
Comment from Hotel Management
25 Jun 2024 by Just Sleep JiaoXi, Hotel Management
Dear Joo San,Thank you for choosing to stay at Just Sleep during your recent trip and giving your great compliments, which we have shared immediately. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Cheers,Abby ShihResident Manager, Just Sleep
by A verified traveler
Excellent sta great recharge
Posted 16 Mar 2024 on Hotelsthe room was very comfortable. a bit on the smaller side but sufficient. the bathroom and onsen in the room was excellent, spacious!
Comment from Hotel Management
25 Jun 2024 by Just Sleep JiaoXi, Hotel Management
Dear valued guest,Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Cheers,Abby ShihResident Manager, Just Sleep
by A verified traveler
Posted 5 Mar 2024
Staffs are friendly and helpful. Facilities are clean. Location is convenient.
Comment from Hotel Management
25 Jun 2024 by Just Sleep JiaoXi, Hotel Management
Dear JenKway,Thank you for choosing to stay at Just Sleep during your recent trip and giving your great compliments, which we have shared immediately. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Cheers,Abby ShihResident Manager, Just Sleep
by A verified traveler
Posted 9 Jan 2024 on Hotels
Comment from Hotel Management
13 Jan 2024 by Cindy Lin Resident Manager, Just Sleep, Hotel Management
Dear valued guest,Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Cheers,Cindy LinResident Manager, Just Sleep
by A verified traveler
Posted 16 Dec 2023 on Travelocity
Very nice property above my expectation, well return for sure
Comment from Hotel Management
13 Jan 2024 by Cindy Lin Resident Manager, Just Sleep, Hotel Management
Dear valued guest,Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Cheers,Cindy LinResident Manager, Just Sleep
by A verified traveler
Posted 18 Aug 2023
Lovely breakfast nice succeed time and GREAT BED ! The property is starting to look dates though with lots of chips, across and damp sitting with lot
Comment from Hotel Management
18 Aug 2023 by Resident Manager, Just Sleep, Hotel Management
Dear Deb,Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Cheers,Cindy LinResident Manager, Just Sleep
by A verified traveler
20230714 住後心得
Posted 15 Jul 2023 on Hotels1. 浴室佔了四人房的1/3，是蠻大的，不過就顯得室內小了點。
2. 隔音不太好。
3. 裸湯大眾池在地下室，所以泡了10分鐘就離開，小巧乾淨，但還是覺得房間的池有對外空氣比較舒服。
4. 游泳池其是只能說是戲水池，小小的。
5. 下午茶、早餐 樣式口味 都推薦。
6. 整體環境是舒服的。
Comment from Hotel Management
30 Jul 2023 by Just Sleep, Hotel Management
Dear valued guest Sheng Yi,Thank you for choosing to stay at Just Sleep during your recent trip. Your comments are extremely valuable to us since we are always seeking the enhancement of our service standard with each stay. We will keep enhancing our service standard and hope we could have the second chance to welcome you back in the very nearest future.Cheers,Cindy LinResident Manager, Just Sleep
